UcraftReviews of ucraft.com

Never got prorated my difference for upgrading my annual pro shop account so I essentially had to pay twice. No customer support could prorate me the difference. Ridiculous.

Thank you for asking. Being able to create everyday. Abie's Naturals Cincinnati abiesnaturals.com

Initially I really liked the company and the free hosting. Then the free hosting became a paid hosting, which is fine. But for $100 a year, I can no longer access my website to do anything (including edits for broken links etc) and the only support option is a bot that neither connects to a human nor solves the issues. I'm disappointed but I now have to redo my website on another provider, but the plus side is that I can get a better website on a cheaper plan with better service elsewhere.

Unresponsive customer service. They will take your money and leave you with a problem caused by their platform, and not even try to solve it, no updates. Ucraft (now under SoftConstruct umbrella) used to work well. Not anymore! Just AI non sense a poor customer service. 6 days with an expired domain because of their mistake. They told me to buy a new domain because they can't solve it. Imagine that!

There is no real time support, it’s always after hours. That is very frustrating.

You always have great customer service!

I absolutely love Ucraft! Outside of the ease they give to create your dream website, their customer service is superb! I just finished speaking with Ellen and she helped me with my website - something I could never have done on my own. They have this neat feature where if you give them access to your site, they can fix your problems. I also love their surprise deals, like Halloween promos and one free custom domain. I love Ucraft, you will really love them too!

wow! wow! wow!