Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
ucraft.com
Website
ucraft.com
Category
Internet & Software
Location
Glendale, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I tried a few website builders and Ucraft has been the easiest and faster to help me build mine. The support team is the best: always available and ready to help you with anything. Thanks!
Response from UcraftJul 14, 2021
Glad to know you got the hang of Ucraft and enjoyed the process! 🤗
AS
Andrés R.
It's been a great experience
It's been a great experience, the software is intuitive and easy to work with and the attention to the customers is excellent.
Response from UcraftJul 14, 2021
Thank you so much for taking the time to share your experience, Andrés! This makes us very happy. 🤗
NA
Nathan
Haven't been with them long but so far…
Haven't been with them long but so far so good. The customer service, in particular, is impeccable.
Response from UcraftJul 14, 2021
Thank you for the great review, Nathan! We can’t wait to have you back at Ucraft. 🤩
BL
bruce L.
Overall a nice experience
Overall a nice experience and a bit challenging but not so much for someone who wants to learn. Costumer service is excellent tho I have to say. Would want to see more customization options for free plan but overall l like it. I would like to see more effects options, social media integration, contact forms. Basics of a website mostly.
Response from UcraftMar 25, 2020
Hi Bruce,
Thanks for your feedback! Will make sure to pass this to the product team. Do you have any specific requests in mind you'd love to see on the free plan? 🧚♀️
Best,
Lena
Head @ Ucraft Customer Success Team
BL
BLVDES
Probably the best online support ever
Best customer support experience I’ve had in a long time. I had Laurie, and she was extremely helpful and walked me through everything I needed. She even stayed on the chat way after I was done in case I had more questions, which I eventually did, and she helped with everything.
Response from UcraftJul 14, 2021
Thank you for sharing this great review! We are thrilled that you enjoyed your experience. ✨
LR
Luke R.
Ucraft Websites Are Beautiful and Extremely Slow.
Summary: As each of my Ucraft sites expanded from 5 pages to 20+, I realize that I should have chosen a platform, like Duda, that prioritizes page speed.
________________________________________________
I went on a Ucraft bender for a while, building out beautifully designed web pages for my clients, including:
• garygermer.com
• manceps.com
• solomon.org
• bonniebostrom.com
• try.easy2hike.com
* meritbadgemarketing.com
Why I'm Happy:
1. Customer service is hyper-fast and available via chat on every web page.
2. Templates are very well designed and with a little ingenuity, you can do most things without much effort.
3. Icons are a breeze and their built-in app means you can choose icons right on the page, without having to find them on a different website and upload them manually.
4. SEO is a breeze, allowing you to configure Title, Description, and Social Media Share Images with ease.
5. Domain mapping and SSL is also effortless.
6. Buttons are easy to customize.
Why I'm Not Happy:
1. My greatest complaint is that my websites are dreadfully slow. On google page insights (with tracking tags installed), my sites typically come in at less than 20/100 — waaayy slower than Wix or Duda.
This, alone, is a major dealbreaker for me and as I build out more and more pages on each of the ucraft sites I manage, I *really* regret choosing this platform.
I have been in multiple conversations with the Ucraft folks about specific suggestions they can roll-out to improve the site speeds of their templates but they don't seem to be making page speed a priority.
2. As my sites have become more complex, the web design app has become increasingly unstable. It is a rare day that I can get through a design session without getting an "internal server error" and have to reload the page. Sometimes the design window is so buggy, it takes minutes to drag one thing to another part of the page.
3. The blogging app is dramatically bad. You can embed youtube videos but not other types of content like Twitter posts. Also, there is no rss feed associated with your blog, which makes it difficult for your followers to subscribe to your content (and/or for you to automatically aggregate posts to your other channels).
4. No ability to customize CSS Or HTML for those with more advanced web design abilities.
5. Ucraft provides free in-app access to creative commons photos. However, the photos go into your site at full-resolution, which means they bloat your webpages and you shouldn't really use them.
Response from UcraftMar 25, 2020
Hello Luke,
Gev here from Ucraft!
I just thoroughly read your review and here are a few points to mention:
1. You can enable the site caching mechanism that will start serving your websites with pure HTML, this you can dramatically improve your website speed (Read this: https://support.ucraft.com/en/articles/2816204-enable-caching-for-your-website). We also support webp images out of the box, which I guess no one does.
2. You can add your custom css/js for sure. This will allow changing your code
3. Articles app supports importing and exporting rss feeds out of the box. Go to your articles page, go to page source and find the rss feed right there in the head
4. As for the creative common images, yes I would suggest downloading them and resizing on your end.
I have taken notes on the issues with unstable experience. I will try to reproduce this on my end. I assume you are on the V2 platform, which might have some instability. We are improving it every day, this is a completely new release.
I have also checked a few of your websites (ex.: https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.solomon.org) with Pagespeed, they are ok, but can be improved. Most of the issues are with WebP images. If you change them to WebP, you will definitely improve the speed.
Thanks for your great feedback!
Regards,
Gev Balyan
Founder @ Ucraft
VL
Vladimir
Короткий отзыв
Все прекрасно!)
Response from UcraftJul 14, 2021
Огромное спасибо, Владимир! 🤗
JU
Justin
Design Sensibilities and Support
Ucraft has a far superior design sensibility to other website builders I've used. If you care about design, but don't want to code from scratch, this is your platform.
Also the support is amazing! When I was getting started I had a few questions and they were always answered quickly in chat.
Response from UcraftJul 14, 2021
Ucraft is always for unleashing creativity, Justin! Thank you for the kind review. 💙