UcraftUcraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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606 approved reviews, newest moderated first
Fire B.
This site https:// www. ucraft.com/ #get-started said that ucraft was free, but in the signup option it only gave me 2 options and both of them you had to pay, waste of time.
Response from UcraftMay 30, 2020
Hello dear customer, We never lied to our customers :) Our free plan is available here: https://www.ucraft.com/free-landing-page-creator You may pick any template and get your free forever website. Hope this helps, UC Team
Vladimir
Disgusting service - and especially support. No one don't solve my problem with the site and I’m not satisfied with the quality of services. The problem is not displaying pictures in the store. I wrote in a support chat, sent a video screen recording and there is still no answer. I’m in Russia and exactly in this region the pictures don't appear in the store, and when I turn on the VPN - for example USA, everything works. Now I demand a refund for this service, but no one isn't answer.
Response from UcraftJun 2, 2020
Hi Vladimir, Thanks for reaching out. Wanted to assure you that the issue you've mentioned has been passed to our tech guys and is being investigated. We've also granted you a refund due to the delay of the solution and informed you about that via email. Once again, sorry for inconvenience caused 🙌 Have a great one ahead! Best, Lena Head @ Ucraft Customer Success Team
Lorena I.
Realmente maravillada con Ucraft. Muchas gracias!
Response from UcraftMay 27, 2020
Gracias a vos, Lorena 😍
antonis R.
you are for 5 star but the price is expensive yet .
Devon Y.
Terrible customer service. They use predatory practices and "gotcha" tactics to rip clients off. When I tried to contact support, they ignored my email. And when I followed up AGAIN, they were condescending and refused to offer a refund for a year of service I was not planning to use. Not worth getting caught up in this company.
Response from UcraftApr 23, 2020
Hi Devon, Sorry to come across such a review :( I've gone through your conversations with our Support team and would love to highlight a few points here. Firstly, you've been automatically charged for your the subscription renewal for a custom domain, meaning the service has been provided by a third-party domain provider. Due to our Terms of service, the company does not issue refunds for domain services. I've also made sure to check whether there's been any unanswered chats regarding your case. Feel free to scroll down to see what users just like you have to say about the support they get from the team and let us know if there's anything else we can help! Best, Lena Head Ucraft Customer Success Team
Customer
It Was very easy to navigate and understand how to create my website. I had a ton of fun ideas while creating. And I was able to purchase my domain right after I was satisfied with my site.
Response from UcraftJul 14, 2021
Thank you for the review! Customer satisfaction is our number one priority. 🙌
Tea
Their free website building is OK, their support team is spot on though! Navigating UCRAFT has been a real pain, but any troubles I have, they are more than willing to help out. It's a great website to build and add your custom domain name if you have little money. I started with free and hooked up my domain name, but then chose to pay 3$ to take off the terrible UCRAFT watermark. There ARE other sites that are better sure, but this one is the only one (that I know of) that will let you hook up your domain name for free. I think the only thing that is really frustrating is they charge you to have the button that lets you make your site live or not. Every other site building tool allows this even on free versions. It's very strange that something very essential is only on paid versions.
Son of M.
Great service, great website builder. A bit trickier than some other CMS services out there, but once you get it going, you'll be just fine and happy about really great support. I'm currently using it as a landing page only, but I'm definitely interested in their paid services as well down the road. If they'd remove the branding badge on the landing page for $1 a month, I'd give it 5 stars ;-)