John C.
Great customer service
Great customer service, they stand behind their products!
Response from UclipsAug 4, 2026
That's how it should be! Thanks for sharing John :) - Eliott

Born from the challenge of training in small spaces with limited gear, Uclips was created to bring more versatility to your gym.We design weightlifting equipment that helps you maximize your workouts within the space you have — turning the gear you already own into powerful, multi-use tools.If we can help one person train smarter, lift safer, or reach their goals with confidence, then Uclips is a success.Check us out on socials or at uclips.co!
Uclips (uclips.co) has 97 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Fitness & Weight Lifting · Sheridan, Wyoming
Excellent

Fitness & Weight Lifting · Wyoming, Wyoming
Great

Fitness & Weight Lifting · Sheridan, Wyoming
Great

Fitness & Weight Lifting · Wyoming, Wyoming
Great
97 approved reviews, newest moderated first
John C.
Great customer service, they stand behind their products!
Response from UclipsAug 4, 2026
That's how it should be! Thanks for sharing John :) - Eliott
Joaquin M.
It appears my item is arriving today and on time which is great. This is a revision of my previous review. I'm enjoying and getting a lot out of the smile handles and W bar. Looking forward to making big gains with the Back Bar which is on its way!
Response from UclipsJul 8, 2026
Hi Joaquin, I'm glad the you enjoy the Smile Handles and the W grip, and I'm excited for you to try the back bar! Best, Eliott
Christopher S.
Arrived as expected. I have not used it yet.
Robert
Great product. Excellent diameter in the grip and helps target the triceps perfectly
Response from UclipsJul 2, 2026
Glad you like it, thanks for sharing! :) Eliott
Gary
Ordered the beginning of March the item arrived in June.
Response from UclipsJun 11, 2026
Hi Gary, We had pre-orders live in your market that is why the item arrived after so much time. My apologies if this was unclear. I hope you like your order! Kind regards, Eliott
Tracey C.
The product i purchased is very good quality and well made. I purchased the smile handles and Wgrip. Order came well package and delivered on time.
Response from UclipsJun 11, 2026
Hi Tracey, Glad you like it and thank you for sharing! Kind regards, Eliott
STEVEN G.
3 months to get this equipment. My last order took 2 months. They dont resond to emails either. onlt their instagram page
Response from UclipsJun 2, 2026
Hi Steven, Thank you for being a returning customer, it genuinely means a lot. Looking at your order history, both of your orders happened to fall during pre-order windows: your first was when we were initially opening our Australian warehouse, and your second covered our new attachment range before stock arrived. I completely understand the wait has been frustrating, and I appreciate your patience through both of them. The good news is that stock is now fully available in Australia, orders are being picked and dispatched next day, with delivery typically within 2–5 business days from here on out. I also want to make sure we haven't missed any messages from you. Could you confirm the email address you've been writing in from? We've worked through all inquiries to [email protected] up to yesterday and want to make sure you're covered. Best, Eliott, Founder
Buyer
Edit 2: I received the W Grip around the middle of June, and I deliberately did not post any updates until I had properly tested it. After using it for a while, I can honestly say that, unfortunately, it was not worth either the money or the wait. In my opinion, it is essentially a standard V bar with a few minor modifications. One thing that I noticed is the gritty mechanism. It was not smooth at all, so I ended up disassembling it and applying industrial grade grease to make it operate smoothly. I was also quite surprised to find that no washers had been used where the handles connect to the central piece. also the rotation mechanism relies on a very cheap plastic bushing! , no ball bearing att all. Another unexpected disappointment was the rotating handles. I originally thought this would be a great feature, but after using them I actually found that attachments that have fixed handles with a rotating swivel or pivot feel much more natural. Of course, that may simply come down to personal preference. Overall, I have changed my rating from 1 star to 2 stars. The reason for the extra star is that the materials themselves are actually quite good. However, considering the price paid and the long waiting time, I expected a much better designed and better finished product. ———— Edit 1 (2nd June): this morning I received a reply from customer service confirming my order will be processed in the next 2 weeks as inventory is being restocked. Will keep updating this accordingly. Original review: Avoid if you live in the UK. I paid good money for a W Grip and a Smile Handle on 25 April. The website was not clear that these were pre-orders, especially with a large “Add to Cart” button suggesting the items were available. More than a month later, there is still no shipping update. And When I previously contacted customer service, I received what appeared to be a generic response with no meaningful information. I honestly started wondering whether I had been scammed, although I still hope the order will eventually be sent, whenever that may be. In hindsight, I should have checked the Trustpilot reviews before ordering. Having done so now, my experience seems consistent with many others. I also noticed that the US version of the website does not appear to show the same pre-order dates. I’m not sure how the conflict in the Middle East affects the UK/EU market but not the US market. Perhaps UK customers are simply considered less important. Based on my experience, I would advise people to avoid ordering. Save yourself the money, frustration, and headache.
Response from UclipsJun 1, 2026
Hello, Thank you for taking the time to share your experience, I'm sorry it hasn't met your expectations. To clarify on the pre-order visibility: we do display the estimated dispatch date in bold above the add to cart button, and it's also included in your order confirmation email. That said, I understand the button itself can still create confusion, and it's something we're actively working to improve. Regarding the difference between the US and UK/EU: we've had stock in the US for three years as our original market, which is why there's no pre-order there. We set up UK and EU fulfillment centres specifically to offer customers in those markets fast and affordable shipping once stock arrives — the alternative would be shipping from the US at $75–$100 per order, which isn't a reasonable ask. UK and EU customers matter just as much to us. I'm sorry our customer service response felt generic. I don't have your order details here, but if you share your order number I'll look into it personally. The good news: your shipment is on track to arrive at our warehouse end of this week, and we expect to fulfil your order by Friday or Monday at the latest. Best, Eliott, Founder