uBreakiFixReviews of ubreakifix.com

Went in to fix my iPhone X they did the job perfectly only problem they charged me twice on two different cards and it’s been over 3weeks and still no refund they keep giving me the run around and telling me to resolve the issue with the bank seriously not professional with they’re customer service

The foothills mall branch is a fraud. Took my money, an ipad and a 70 in. TV. 23 days later I dropped in to pick up my items and demand a refund. Which surprisingly, they did not attest. Definitely did not surprise me when neither of my items had been touched. Was told I would have my ipad back by 7 days repaired. They can't be busy because everytime I've been there no one is there. Should have read the reviews first, because yes they're polite. But they dont do repairs. Odd that it's the same in other states. What are they really up to? Stealing information from our devices after they get them unlocked, by us? Hmmmmm.

My pixel 2xl would not turn on. It was completely unresponsive. When i picked up my phone from ubreakifix on merivale road they told me it was a hardware failure and they could do nothing with it. If I wanted to have Pixel look at it it would cost about $300 with no guarantees. It sat in a drawer for a couple of months before I gave it to my son in law to play with and see if he could fix it. An hour later he called and said it was fixed. I have been using it for a week with no issues. Ubreakifix is a joke

poor quaiity replacements parts ,broke my i phone ,refused to stand behind guarantee .

Do not trust U Break I Fix - I went there twice for repairs, and both time they broke another component - They refuse to comply with their warranty - They offered a warranty extension to compensate me for all the troubles I went through, but once I asked for it, they denied it.

Amazing service and genuinely helpful technicians! Been back a few times and have only had amazing service. The place to go if you have any issues with your Google Pixel! Thanks Granville and Maisonneuve offices!

Was directed by Samsung to take my S8 to ubreakifix in Portland,OR for a software flash after Samsung was unable to resolve my issue remotely after the recent software upgrade to Pie. Samsung did not recommend doing a factory reset before flashing software. My issue was that my message badge was not notifying me at all about new messages. All my other badge icons were working just fine with notifications. I drove 1 hour to the Portland, OR location for a software flash. I explained to the person who created my ticket at the store that I only want a software flash and not a factory reset twice. He told me it would take about 30 mins.to flash software. I returned a hour later and the tech that was working on my phone greeted me and said my phone needed another 15-20 to finish. He told me that I had a corrupted file from the update and he was reinstalling the operating system...pretty much a factory reset. I immediately asked if he backed up my phone and was told no. Said if I had everything backed up to the cloud, I can just restore from most recent date. Of course he is assuming the cloud has every part of my phone stored. Then was told that my phone would either come back with everything still on it or I would have a "new" phone after the software installation. Well, guess what I got back 1.5hrs later...a "new" phone as my phone had been wiped completely and it needed to be set up like it just came out of the box. I later learned that my sd card that was encrypted couldn't be decrypted since the sd card needed the encryption key from the device that it was encrypted with. Since my phone had been wiped, the sd card didn't recognize that it was in the same device. I contacted Samsung the next day and they remoted in and were unable to decrypt my sd card which had years of personal photos and other memories that I've managed to transfer over the years to new phones without issue. It took these jokers 1.5 hrs to lose it all. I called and left a message for Sam the regional manager at 10:30a to call me to discuss my experience. Gray took my message and Sam would be in at 2pm. I didn't hear anything and called backed at 5:50pm and spoke to Brandon who identified himself as a manager and told me Sam was on the phone. I explained my entire ordeal to Brandon while I wanted for Sam to become available. Brandon was sympathetic and said there is nothing he could do and implied that my issue with the sd card existed before they completely wiped my phone...which Samsung said was not the case. Brandon told me that they would use this as training for the techs involved with my phone and I thanked him for letting me be the guinea pig to teaching his techs just simple common sense. Don't wipe a customer's phone before telling them what you are doing first and getting my consent. Brandon told me I can call their Corp. to tell them what I think of this particular franchise. This I will be doing also!! Be very very careful if you let them touch your OS software or you may go through the same painful experience as me.

Our local shop is excellent. These guys are great at what they do and are keen to do a good job for you. I've seen them twice and I'm really impressed.