UbersuggestReviews of ubersuggest.com

Response from UbersuggestDec 24, 2025

Hi Ray, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear about your frustration, and we truly appreciate your long-term support of Neil’s work since 2014 — that loyalty means a great deal to us. Regarding your Lifetime purchase, we’d like to reassure you that it included the best available offer at the time. For privacy and account-specific reasons, we’re unable to discuss detailed pricing publicly, but we’ve followed up with you directly via email to provide additional context. We also appreciate you raising your concerns around promotional messages and the unexpected logouts. Your feedback has been shared internally, and our team will be investigating these points further to better understand the experience and identify any improvements we can make. We’ve reached out to you via email with more details and to continue the conversation. Thank you again for your honesty and for helping us improve — we truly value your input. Best regards, The Ubersuggest Team

Response from UbersuggestDec 10, 2025

Hi Richard, Thank you for sharing your thoughts with us — we truly appreciate you considering the lifetime subscription, and we’re sorry for any frustration this pricing difference caused. To provide some clarity: our pricing may vary by location, and it is intentionally set lower for developing countries to make the tool more accessible in regions with different economic realities. If you're using a VPN or an ad blocker, they can sometimes cause the system to show pricing for another region, which may be why you’re seeing a lower rate. To view the correct local pricing, please try opening our pricing page in a private or incognito window with any VPN or ad blockers disabled. We’ve also answered your request via email to address your concern directly. Please feel free to reply there if you’d like to discuss this further — we’re here to help. Best regards, The Ubersuggest Team

Response from UbersuggestDec 8, 2025

Hi Ali, Thank you for taking the time to share your feedback. We're truly sorry that your experience with the subscription did not meet your expectations. We understand how concerning it can feel to see a charge you weren’t anticipating, and we take situations like this very seriously. While we’re not able to discuss account-specific details publicly for your privacy, we want to reassure you that we’ve already processed a full refund for the charge and your subscription has been fully cancelled. We’ve also reached out to you directly via email with additional information and next steps. If you have any further questions or need assistance, please don’t hesitate to respond to our email—we’re here to help and want to ensure everything is fully resolved for you. Best regards, The Ubersuggest Team

Response from UbersuggestNov 28, 2025

Hi Daniel, We’re really sorry to hear about your experience, and we understand how frustrating unexpected billing attempts can be. We want to assure you that we take concerns like this very seriously. While we can’t discuss account-specific details publicly, we’ve already reached out to you directly via email to help resolve this as quickly as possible. Our team has reviewed your case and taken the necessary steps to stop any further billing attempts. Thank you for bringing this to our attention — we’re here to make things right, and we appreciate the opportunity to do so. If you have any other questions or need additional assistance, please just reply to our email, and we’ll be happy to help. Best regards, The Ubersuggest Team

Response from UbersuggestJul 15, 2025

Hi Alejandro, Thank you for sharing your feedback. Ubersuggest allows teams to collaborate through invited users, but some actions — like deleting keyword lists — are intentionally restricted to the admin for security and account protection. That said, invited users still have broad capabilities: they can create new keyword lists, add or remove keywords, and fully engage with most features. In the situation you mentioned, your teammate could manage keywords and create new lists, just not delete an existing one — a safeguard to prevent accidental data loss. You can review the full breakdown of permissions here: t.ly/XKkyo We hope this clarifies things, and we’re grateful for your input as we continue to enhance the platform for teams. Ubersuggest Team [email protected]

Response from UbersuggestJul 4, 2025

Hi Sarah, Thank you for your feedback. We apologize for any frustration this situation may have caused. We’ve carefully reviewed your case and would like to clarify a few points: our system does send an email reminder a few days before the trial ends, informing users that their subscription will renew unless canceled. In this case, we did not receive a cancellation request before the trial converted into a paid plan. That said, we completely understand how easy it can be to miss these notifications. As a one-time courtesy, we’ve issued a full refund and followed up via email with all the details. We truly value your feedback and remain committed to providing fair and transparent support. Warm regards, Ubersuggest Team [email protected]

Response from UbersuggestJun 4, 2025

Hi Yael, Thank you for bringing this to our attention, we truly appreciate your feedback. We're very sorry for the difficulty you faced while trying to cancel and for the delay in our response. This isn’t the experience we strive to provide. Please reach out to us at [email protected], and we’ll ensure your issue is addressed promptly and appropriately. Ubersuggest Team [email protected]