UbersuggestReviews of ubersuggest.com

Response from UbersuggestAug 13, 2026

Hello Luk, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be to see a subscription charge after you believed the subscription had already been canceled. Ubersuggest subscriptions renew automatically unless they are canceled before the renewal date. We also follow a strict no-refund policy for subscription payments once they have been processed. We understand this may not have been the outcome you were hoping for, and we appreciate you taking the time to share your feedback. We’ll continue working to make our subscription and cancellation terms as clear as possible for our customers. Best, Ubersuggest Team

Response from UbersuggestJul 17, 2026

Thank you for taking the time to share your feedback, Hildegard. We're very sorry to hear about your experience. We completely understand how frustrating it is when Rank Tracking doesn't provide the reliable updates you expect, especially after you've taken the time to share detailed examples with our support team. We want to assure you that this issue has been escalated to our engineering team, who are actively investigating it. We know how important accurate rank tracking is, and we're working to resolve the issue as quickly as possible. We'll continue to keep you updated through your existing support ticket as soon as we have more information. If you have any additional questions in the meantime, please don't hesitate to contact us at [email protected]. Your feedback is greatly appreciated, and we're committed to improving your experience with Ubersuggest. All the best, Ubersuggest Team

Response from UbersuggestApr 21, 2026

Hi Lanre, Thanks for sharing your experience. We understand how frustrating this situation must have felt. For security and privacy reasons, we’re not able to discuss account-specific details here publicly. Just to clarify, our standard refund policy does not allow processing refunds once the billing cycle starts. However, we’ve sent you a direct email to address your concerns and provide a full update, including a resolution to your case. Please feel free to check your inbox (and spam/junk folder just in case), and don’t hesitate to reply to that email if you have any further questions. We’re here to help. Best Rrgards, The UBersuggest Team

Response from UbersuggestApr 14, 2026

Hi Adil, We’re really sorry to hear about your experience. This is not the level of service we aim to provide, and we completely understand how frustrating this situation must be. We’ve carefully checked our system, and at the moment, we’re unable to locate any support request associated with your case. It’s possible that your previous message may not have gone through successfully, and we sincerely apologize if that added to your frustration. To make sure we can assist you properly, please reach out to us directly at [email protected]. Once we receive your email, our team will prioritize your case, investigate the Google login and password reset issues, and help get you back into your account as quickly as possible. We also appreciate your feedback regarding the login experience and support channels. This is something we take seriously as we continue improving our service. Thank you for your patience, and we genuinely hope to resolve this for you soon. Best regards, The Ubersuggest Team

Response from UbersuggestMar 8, 2026

Hi Siri, Thank you for sharing your feedback. We’re sorry to hear that your experience with Ubersuggest did not meet your expectations. For security and privacy reasons, we’re unable to discuss account-specific details publicly. However, we want to confirm that our team has responded to your request and has also followed up with an additional email to ensure you received the information you needed. If you’re unable to locate our messages, please check your spam or promotions folder. Regarding your other comments, we truly value feedback from agencies and professionals as it helps us continue improving the platform. We’re constantly working on expanding our data coverage, improving accuracy, and developing new features to better support users across different markets. If there’s anything further you’d like to discuss, please feel free to reply to our email and our team will be happy to assist. Kind regards, The Ubersuggest Team

Response from UbersuggestJan 28, 2026

Hi Stuart, Thank you for taking the time to share your experience. We understand how unexpected charges can be frustrating, and we appreciate the chance to clarify. After reviewing the account, we confirmed that the free trial had already been used previously with the same billing details. As outlined in our terms, each set of billing information can only be used once for a trial, and when it has already been used, the system clearly notifies that the payment will be processed immediately. We’ve reached out via email with more details and to make sure your concerns are fully addressed. Please feel free to continue the conversation there — we’re happy to help. Kind Regards, The Ubersuggest Team

Response from UbersuggestJan 9, 2026

Hello, Thanks for reaching out and for sharing your concern — we understand how this situation can be confusing. To clarify, the 7-day free trial is only available for the monthly subscription plans. If a Lifetime plan is selected, the payment is processed immediately at checkout, as Lifetime plans do not include a free trial period. At the moment, we’re unable to locate your account based on the information available in this review, so we can’t confirm which plan was selected or review the charge details. To provide the best support and look into this properly for you, please send us an email again at [email protected] using the email address associated with your account. Our team will be more than happy to review your subscription and assist further. Thank you for your understanding, and we look forward to helping you resolve this. Best regards, The Ubersuggest Team