Twentyeight HealthReviews of twentyeighthealth.com

Response from Twentyeight HealthOct 23, 2024

Hi Bethany, Thank you for sharing your experience over the past few years! It's our mission to provide affordable, accessible reproductive and sexual healthcare for all, and I'm so glad to hear that LaShonda from our Care Team has provided you with the prompt, efficient, and empathetic support you deserve. Feel free to reach out at anytime via email at [email protected] or by text at 929-352-0060! We're glad to help :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 23, 2024

HI Ashleigh, Thank you for sharing your experience! We're committed to prompt, efficient, empathetic support and I'm so glad to hear our amazing Care Team member Leila made this the case for you while setting up your prescription with your local pharmacy. We truly appreciate the opportunity to provide you with the care you deserve. Please free to reach out at anytime via email at [email protected] or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 23, 2024

Hi Kelsey, Thank you for sharing your experience and continued support! I'm so glad to hear that our awesome Care Team member Ken was able to get you set up at your local pharmacy efficiently, with no hassle! We're grateful for the opportunity to provide you with the care you deserve, and look forward to continuing to serve you in the future. Feel free to reach out at anytime via email at [email protected] or by text at 929-352-0060! We're glad to help :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 23, 2024

HI Maya, Thank you for sharing your experience using our service for the past three years! I'm happy to hear Leila from our Care Team was able to make accessing the medication you need an efficient, hassle-free experience. We're grateful for the opportunity to provide you with the care you deserve, and look forward to continuing to serve you in the future. Please free to reach out anytime via email at [email protected] or by text at 929-352-0060 - we're happy to help :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 23, 2024

Hi Eliza, Thanks so much for sharing your experience with our service! We're proud to offer options for those with and without insurance, as it's our mission to provide affordable, accessible reproductive and sexual healthcare for all. Feel free to reach out at anytime via email at [email protected] or by text at 929-352-0060! We're glad to help :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 22, 2024

Hi Monica, Thank you for sharing your experience! I'm so glad to hear that our awesome Care Team member JC was able to provide you with the support you deserve and ensured you received your medication quickly and efficiently, without any hassle. It's our mission to provide affordable, accessible reproductive and sexual healthcare for all, and we truly appreciate your recommendation. Feel free to reach out at anytime via email at [email protected] or by text at 929-352-0060! We're glad to help :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 21, 2024

Hi Jen, Thanks so much for sharing your experience with our service! We're committed to prompt, efficient, empathetic support and I'm so glad to hear our amazing Care Team member Leila helped make this the case for you. We truly appreciate the opportunity to provide you with the care you deserve. Please free to reach out at anytime via email at [email protected] or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)

Response from Twentyeight HealthOct 9, 2024

Hi Kaitlin, Thanks for sharing your experience with us! I'm sorry to hear about your billing issues and not receiving the correct medication as you expected. Some pharmacies are required to fill the generic version of a prescription, however, I completely understand if you prefer a specific brand. Your provider can write your prescription as you prefer. I reviewed your account and can confirm that you are on our Basic plan which costs $0/month. With the Basic plan you will continue to enjoy: - Access to prescription delivery - Free shipping - Provider-vetted content - Exceptional customer support I am truly sorry that you did not receive a response from our customer support team as expected. We usually respond within 1-2 business days and I want to acknowledge that we did not meet this expectation in your case, and I am very sorry about that. I will review this with our customer support team so that we can continue improving our services. Our mission is to empower individuals with trusted information, affordable access and convenience for their reproductive and sexual health. As such, we are committed to learning from this experience to make sure we create a seamless experience for you and all of our customers moving forward. Sincerely, Danielle (she/her)