Twentyeight Health Reviews | Read Customer Reviews of twentyeighthealth.com

Twentyeight Health Reviews | Read Customer Reviews of twentyeighthealth.com

Twentyeight Health reviews

959 approved reviews, newest moderated first

Cally L.
Jan 27, 2025
Awesome Communication!
I had a question regarding my order and spoke with a super sweet lady, Baby Lyn, who was a huge help in helping me get a better understanding of the circumstance I'm referring to! I'm super glad I came across Twentyeight Health, they make getting contraceptive care easy and stress free!
Response from Twentyeight HealthJan 27, 2025
Hi Cally, Thank you for sharing your experience receiving deliveries of your birth control through our service! Our mission is to empower individuals with trusted information, affordable access and convenience for their reproductive and sexual health. I'm so glad to hear Baby Lyn from our Care Team has provided the level of support you deserve. We're so glad to have you here and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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Sydney
Jan 27, 2025
Twentyeight Health is 10/10!
Twentyeight is my new and current favorite for getting my birth control deliveries! Their customer service and doctors are so accommodating and kind. I needed a one-month supply asap and couldn’t wait for the delivery so I spoke with Mary Ann, an amazing member from their Care Team, and she solved my concerns so quickly! I will be recommending Twentyeight Health to my family and friends!
Response from Twentyeight HealthJan 27, 2025
Hi Sydney, Thank you for sharing your experience receiving deliveries of your birth control through our service! Our mission is to empower individuals with trusted information, affordable access and convenience for their reproductive and sexual health. I'm so glad to hear May Ann and our Clinical Team provided you with the level of prompt, efficient, empathetic support you deserve. We're so glad to have you here and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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Arlene
Jan 27, 2025
Customer service
Excelente plataforma todo muy detallado, responsable, el servicio al cliente es excepcional los recomiendo 😉
Response from Twentyeight HealthJan 28, 2025
Hola Arlene, ¡Gracias por compartir con nosotros tu experiencia con nuestro servicio! Nuestra misión es brindar a las personas información confiable, acceso asequible y comodidad para su salud sexual y reproductiva. Me alegra mucho saber que nuestro equipo te brindó el nivel de apoyo que te mereces. Estamos muy contentos de tenerte aquí y esperamos continuar sirviéndote en el futuro. ¡No dudes en comunicarte con nosotros en cualquier momento y estaremos encantados de ayudarte! :) Saludos cordiales, Kelsey (she/her)
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Brett M.
Jan 27, 2025
Ken was amazing help
Ken was amazing help! They helped me with everything I needed and got my birth control fast!
Response from Twentyeight HealthJan 27, 2025
Hi Brett, Thank you for sharing your experience receiving deliveries of your birth control through our service! Our mission is to empower individuals with trusted information, affordable access and convenience for their reproductive and sexual health. I'm so glad to hear Ken from our Care Team provided you with the level of support you deserve. We're so glad to have you here and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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Janessa M.
Jan 23, 2025
Friends Who Care
Mel and JC made this experience so smooth and simple for me. They were very communicative with updates and suggestions, and they speak to you like they have known you all the while. I really appreciate you all!
Response from Twentyeight HealthJan 23, 2025
Hi Janessa, Thank you for sharing your experience with our service! I'm so glad to hear the amazing Mel and JC from our Care Team went above and beyond to provide you with the level of prompt, efficient, empathetic care you deserve. We're glad to have you in our community and look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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Kat
Jan 23, 2025
Prompt and excellent customer service
had to get my prescription transferred to a different pharmacy because my insurance considered the Twenty-eight Health pharmacy out of network starting this upcoming Feb. 2025. I emailed their support to get this prescription transferred, and Leila was able to help me out in a quick and efficient manner :) Thank you guys so much!! While I’ll miss having it mailed to me, they made the transition very easy.
Response from Twentyeight HealthJan 23, 2025
Hi Kat, Thank you for sharing your experience receiving your prescription through our service! I'm so glad to hear our Leila from our Care Team provided you with the level of care you deserve and assisted with seamlessly transferring your prescription to your local pharmacy! We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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Madelyn A.
Jan 23, 2025
Overall, pretty good
I’ve been a customer with Twentyeight Health for over a year at this point. Overall, I am satisfied with the service. Being a customer during the transition to a new subscription structure was a bit painful, as there was not much clarity on how billing would work, and if I would need to pay to continue getting my prescription. Information was lacking on the website. However, the customer rep Marilu was extremely helpful in answering any questions I had. I think $12.99 is a very fair price to get a prescription, and the ability to switch to the free plan and still receive my medication while my prescription is active is fantastic. I am happy with Twentyeight health and will continue to remain a customer.
Response from Twentyeight HealthJan 23, 2025
Hi Madelyn, Thank you for sharing your experience using our service for the past year! I'm so happy to hear Marilu from our Care Team has gone above and beyond to provide you with the level of support you deserve, and ensure you are all set on the Basic Care Plan moving forward. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health, and we appreciate your feedback regarding the transition to our monthly subscription plans in 2024. I will be sure this is escalated to the appropriate team members to review as we continue to evolve. We're glad you're part of our community and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Amber W.
Jan 23, 2025
Chefs Kiss
Bri and the entire team of Twentyeight Health have made the experience of receiving birth control services online a dream experience. Questions are always answered promptly; customer service is awesome and getting products in the mail couldn't be any easier. I highly suggest their services.
Response from Twentyeight HealthJan 23, 2025
Hi Amber, Thank you for sharing your experience receiving deliveries of your birth control through our service! Our mission is to empower individuals with trusted information, affordable access and convenience for their reproductive and sexual health. I'm so glad to hear our Bri and our entire Care Team has provided the level of prompt, empathetic, and seamless support you deserve. We appreciate your recommendation and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :) Sincerely, Kelsey (she/her)
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