Twentyeight Health Reviews | Read Customer Reviews of twentyeighthealth.com

Twentyeight Health Reviews | Read Customer Reviews of twentyeighthealth.com

Twentyeight Health reviews

959 approved reviews, newest moderated first

Latasia H.
Feb 20, 2026
Definitely Worth It
I have been using this service for awhile now great customer service and communication always clear, thanks May Ann!!
Response from Twentyeight HealthFeb 20, 2026
Hi Latasia, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear May Ann from our Care Team has gone above and beyond to provide you with the level of care you deserve. We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Hayleigh D.
Feb 19, 2026
They listen an help you the best as…
They listen an help you the best as possible!
Response from Twentyeight HealthFeb 20, 2026
Hi Hayleigh, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has gone above and beyond to provide you with the level of care you deserve. We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Kristi F.
Feb 19, 2026
I absolutely love twentyeight health!
I absolutely love twentyeight health!! I was with them for many years and I love having a doctor right at my fingertips. They are always responsive, go out of their way to help you in any way possible and you can tell they really care about you and your health. Whenever I have a question or any kind of issue, I know their customer service team is going to go above and beyond to make sure I leave with answers. Even when I stopped my medication, I had to reach out to them to get the name of the medication and they were right there to help me. Always a great experience!
Response from Twentyeight HealthFeb 19, 2026
Hi Kristi, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has gone above and beyond to provide you with the level of care you deserve. We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Michael M.
Feb 19, 2026
It has been fantastic
It has been fantastic! Customer service by Bri is wonderful and makes sure I’m properly set.
Response from Twentyeight HealthFeb 19, 2026
Hi Michael, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health.I'm so glad to hear Bri able to help get things sorted for you! We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Alissa S.
Feb 19, 2026
Amazing
I love twenty eight health they make everything so easy and are so kind every time i speak with them.
Response from Twentyeight HealthFeb 19, 2026
Hi Alissa, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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Svetlana D.
Feb 14, 2026
Poor service, unaccountable, passive aggressive customer service
They charged me for the service, but only let me know they had trouble with my insurance 7 days later. This was, unfortunately, too late for me as I would be traveling but they didn't issue a refund upon request. They also prescribed me the expensive brand name by default instead of the lower cost generic which I had said I would be fine with. Customer support was unwilling to provide a workable solution - unapologetic, unaccountable, and passive-aggressive.
Response from Twentyeight HealthFeb 19, 2026
Hi Svetlana, Thank you sincerely for providing this feedback. I truly apologize for any inconvenience or disappointment. We would appreciate the opportunity to look further into these concerns, as our team is committed to transparency especially when it comes to billing. I've reached out to you directly through Trustpilot in order to do so and appreciate you providing your information so we can further review and assist. Sincerely, Kelsey (she/her)
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Blessed L.
Feb 7, 2026
They took my money and gave me no assistance at all
I paid the 29$,they took my money ,did not help me with anything at all .there website is broken ,when you get to the part where you have to finish filling out the intake questions ,the website becomes broken ,the website won't allow you to do it .I would advise people not to use this service .they will take your money and will not help you with anything
Response from Twentyeight HealthFeb 10, 2026
Hi Blessed, Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service. I truly apologize for any inconvenience or disappointment. We would appreciate the opportunity to look further into these concerns, as our team is committed to transparency especially when it comes to billing. I've reached out to you directly through Trustpilot in order to do so and appreciate you providing your information so we can further review and assist. Sincerely, Kelsey (she/her)
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MylesEly M.
Jan 10, 2026
One of the best services I’ve ever had
I came to Twentyeight health in a time of need. I was recently postpartum but was looking into my options for birth control. I had many questions and Robbie helped me out the best she could. She answered all of my concerns and made me feel heard and important. These days, you don’t really find compassionate health care professionals, but I did here. Not only was the service absolutely exceptional, but the team and all of those in which I’ve had an encounter with have treated me with courtesy, compassion, and respect. Thank you so much♥️
Response from Twentyeight HealthFeb 19, 2026
Hi MylesEly, Thanks so much for sharing your experience with our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Robbie able to help get things sorted! We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! Sincerely, Kelsey (she/her)
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