Twentyeight HealthReviews of twentyeighthealth.com

4.0959 reviews
Clinics
330 E 38th Street, New York, New York

Twentyeight Health

About Twentyeight Health

High-quality, discreet, hassle-free healthcare.We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!

Twentyeight Health (twentyeighthealth.com) has 959 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: twentyeighthealth.com
Website: twentyeighthealth.com
Category: Clinics
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Clinics, New York

Write a review

About Twentyeight Health

Twentyeight Health (twentyeighthealth.com) has 959 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: twentyeighthealth.com
Website: twentyeighthealth.com
Category: Clinics
Location: New York, New York
Listed on Five Star Index: 2026

Apr 2, 2026

RUN AWAY

DO NOT USE THEM. Horrible, horrible services. I use them because they bought the company I was using previously (and loved!). They send a million emails for the same thing, and when you need support its practically impossible to have a single threaded conversation (which I've had to do multiple times). For some reason, getting my prescription shipped to me incurs a copay of $107 for a SINGLE PACK, whereas if I pick up from my pharmacy its $0. They say its because of how my insurance works but that seems suspicious no?? My insurance has ZERO copay on my prescription but if I go through Twentyeight Health its 100?! So, I had to go back and forth multiple times to get my prescription sent to my pharmacy, only on my next order for this request to not be honored though I explicitly restated this request during the prescription renewal process. They then tell me I can't cancel the shipment because I clicked to approve my copay (which I only did because I thought there would be an option to not approve it). I even emailed them right away, restating that I had requested it be sent to my pharmacy and I DO NOT WANT IT TO BE SHIPPED. They have shitty processes, are absolutely not customer focused, and a general headache to deal with. I'd say this company is a borderline scam and they should be ashamed of themselves. Go onto reddit and see the real reviews, I'll be surprised if this one stays up. I see you and you all should be out of business.

Response from Twentyeight HealthApr 2, 2026

Hi Sydney, Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I truly apologize for any frustration or inconvenience as well as any concerns regarding copays and getting your prescription transferred to your local pharmacy. We do support local pharmacy transfers, and this issue may have been the result of a technical error. While copays are solely determined by your insurance provider and communicated to us by our partner pharmacy, we would truly appreciate the opportunity to look further into this. I've reached out to you through Trustpilot in order to do so, and hope to hear back from you soon. Sincerely, Kelsey (she/her)