TVGReviews of tvg.com

Something has drastically changed when trying to join TVG. After filling out the application, and WAS approved,(I verified that: 1:I am are a legal resident of a wagering state and 2: Of a legal age to wager. 3: I did NOT fail the initial the initial verification for various reasons, such as a recent move, ( HAVE NOT MOVED IN OVER 20 YEARS) 4: THERE WAS NO name change, or typos in my attempt to sign up. AFTER "APPROVAL" I was told to contact customer support, which then began to ask me questions which would put my privacy in jeopardy. I was asked for my drivers licence, A picture of me HOLDING the drivers Licence, Copies of Electric , or insurance, or other bills, and more.It was decided that its best not to join, as this TVG may have become a scam. As someone with Government security Clearance in my work in Government projects the materials and info requested exceeded Government regulation.. It is also surprising that no credit card info was requested.I urge anyone to think twice about giving out so much critical information. TVG is NOT worth the risk.

Customer service is nowhere to be found. It’s appalling they treat their customers like this.

I sent in photo verification of a group of wagers that were incorrectly graded as a loss, when I’m fact they were winning wagers. Even after sending in photo verification and the necessary backup, all customer service said was that they would look into it, yet they never got back to me. Furthermore, I sent in photo verification of horses that were scratched but the wager was graded as a loss opposed to being refunded. Again, I was told they would look into it. TVG’s customer service is horrendous. It’s not a large amount of money by any means but I’ve taken my complaint, along with proof of my concerns to regulatory commission.

Be aware that this app closes bets before all of the horses are loaded into the gate, which is not fair play in my opinion. There are plenty of other apps and sites to use. Try those before you use TVG.

Last Sat I placed single wagers on several races. This day happened to be Belmont Stakes Day. My last 2 wagers were both duplicated and my acct was charged double. I used there chat and the agent on Sunday was as rude as you can get insisting it was all my fault that they never make mistakes. The next day being Monday I called and voiced my complaint and they said they would review it and get back to me. They did email me and said they would deposit the duplicate wager amt back into my account and apologized. This never happened so I called them back and was told money would show up over night and sorry for inconvenience. Again this never happened. It is so frustrating dealing with them as it takes hours before they return calls. I know I am just a little guy in the pot but my money is important to me. I will be closing my acct and signing up with a competitor. This company really doesn't care about there customers and has the absolute worse customer service.

Watch your bets, This site will scratch horses that are not scratched. 6/23/20 Thistle Downs race 1, the 1 horse is shown as scratched. I handicapped and wanted the 1 horse, but I trusted tvg putting my bet in. Well The #1 Horse Chargedwith Intent won. Of course now, the race is over, they show he wasn't scratched. I feel Twinspires, might be the way to go. Plus they give you FREE Past Performances.

This is regarding The Broadcast. Seems there is a heavy favoritism toward Santa Anita more than any racetrack. Santa Anita consistently puts out 6 horse fields which are usually terrible winning prices from a better standpoint. The tiny fields allow the better horses to remain free from trouble during the race more times than not and not allowing many longshots. The announcers are SO Excited over Santa Anita fields of 6 .. this is just something that irks me. Im here for betting races with a lot of outsider chances = Just my opinion.

Its easy to use.Iwas on another online betting so I quit it.service,andm it was harder to use