customer
Inactivity Fee?
Inactivity Fee?
Response from TVGMar 4, 2022
Dear Customer, We're sorry if there is any confusion, so we had our customer service team reach out to you today and left a voice mail to get in contact. To explain our support article, and our terms and conditions state TVG is an Advance Deposit Wagering (ADW) company, and as such, we are not licensed to hold customer funds indefinitely if there is no active wagering activity in the account. The fees for inactivity can be alleviated by placing one wager with your account every 6 months or withdrawing your balance to avoid the fees. If you have any further questions you can always reach out to our customer service team on our support site clicking the gold 'Message Us' button or emailing us at [email protected] https://support.tvg.com/hc/en-us/articles/360006785373-Account-Maintenance-Fees




