Turfmatic Reviews | Read Customer Reviews of turfmatic.com

TurfmaticReviews of turfmatic.com

4.2285 reviews
Manufacturing
1007 N Orange Street, 4th Floor, Wilmington, Delaware

Call Directions Website

Turfmatic

About Turfmatic

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic (turfmatic.com) has 285 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: turfmatic.com
Website: turfmatic.com
Category: Manufacturing
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Manufacturing, Delaware

Turfmatic reviews

285 approved reviews, newest moderated first

Paul H.
Dec 13, 2023
Updated
Updated. 12/12
Response from TurfmaticDec 13, 2023
Hello Paul, can you confirm that UPS has now delivered. Showing on tracking as received 15:53 Dec 13.
Report
Peter S.
Nov 18, 2023
Time Saver???
I have some Mesquite trees that are continually dropping litter on my turf and was hoping that the Turfmatic could whisk these away. However, the Turfmatic struggles to capture this type of debris into the catcher bag and as soon as you turn the machine off it just drops them in a pile. I also have a putting green that I was hoping to brush, but found it difficult to get a good height setting so resorted back to my leaf blower for cleaning this area. All in all, the Turfmatic has not really solved my issue or saved me any time over what I was doing previously.
Response from TurfmaticDec 13, 2023
Hello Peter, our customer service team have confirmed that they have addressed the issue with you in regard to the collection basket. On standard domestic artificial lawns a height setting of 1, 2 at the max is all that is required.
Report
Stacy H.
Nov 17, 2023
Turfmatic does the job! I think it's perfect for cleanup and 'vaccuming', not great for the big leaf job of winter :-(
Product is great, but can't really do the major leaf pickup job I was hoping for. I think it will be perfect for summer and spring clean up...
Report
John D.
Nov 16, 2023
This is a must have if you have…
This is a must have if you have synthetic grass. My only request would be to develop a cordless option.
Report
Bryce F.
Sep 21, 2023
Overheats every 10 minutes. Prompt help from customer support
I like my turfmatic when it works, it picks up leaves and debris beautifully and leaves a nice groomed look to the turf. Unfortunately, it stops working after it has been on for about 10 minutes. I need to let it rest for 30 minutes or so, then I can use it again. I emailed the company and received a prompt reply asking for more information. If they are able to solve my problem, I will update my review to 5 stars.
Response from TurfmaticSep 22, 2023
Our customer service team is still awaiting your response to their reply. Can you check your emails from Sept 13th. Note the email address you used is different from the one on your order. They can be contacted directly at [email protected]. Thank you
Report
Michael J.
Sep 6, 2023
Dog hair will ruin the machine
This machine is great if you are only wanting to clean up leaves and pine needles. Dog hair does get picked up, however, the hair gets completely wrapped around the brush roller bearings because there is no guard over the bearings. The hair gets caught and causes the motor to overheat
Response from TurfmaticSep 11, 2023
Thank you for the feedback in regard to the issue with long dog hair. Will pass this on to the engineers. The brush roller including the bearings are removeable for cleaning using the supplied allen wrench. They are also available as a user replaceable part on our website.
Report
Valued Norton C.
Sep 5, 2023
Better way of cleaning artificial turf!
We needed some help cleaning our artificial turf from leaves and small seed pods and purchased the Turfmatic 380 Artificial Grass Sweeper 2 in 1-1800w. It is working great! It's a bit loud, but does the job. It not only saves us cleanup time, but does a better job than our hand rake and blower. We do recommend it for sweeping and raking up the leaves. BTW this is not a vacuum, it's a stiff plastic rotating brush.
Report
customer
Sep 3, 2023
I am hoping that the shipping issue is…
I am hoping that the shipping issue is resolved and my original order is on its way and the new order for 2 new belts will follow soon. Mike
Report