Jose S.
Machine does brush/sweep well
Machine does brush/sweep well, but it does not have a good seal between the bag itself and the machine. Much of the debris you sweep up falls back on the ground. This is very annoying.

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.
Turfmatic (turfmatic.com) has 285 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Manufacturing · Newark, Delaware
Excellent

Manufacturing · Wilmington, Delaware
Excellent

Manufacturing · Delaware, Delaware
Excellent

Manufacturing · Wilmington, Delaware
Average
Showing 9 reviews with 2 stars · Clear filters
Jose S.
Machine does brush/sweep well, but it does not have a good seal between the bag itself and the machine. Much of the debris you sweep up falls back on the ground. This is very annoying.
Douglas C.
The Turfmatic works, but the extension cord is a beating to deal with in actual use. I knew it was electric when I bought it, but I underestimated how annoying the cord would be when moving around the turf. It constantly gets in the way and makes the whole job more cumbersome than it should be. In my opinion, this product really should be offered with a battery option. Looking back, I regret not paying about $50 more for a competitor brand that was battery operated. Decent concept, but the corded design is a big downside.
Dave D.
Doesn't collect debris as sown in the video. Picks up about half as advertised,
Response from TurfmaticOct 14, 2025
Please see the link below for the correct setting for each range of artificial grass Level 1 - 1"3/4 to 2" This will ensure continuous runtime. https://turfmatic.com/wp-content/uploads/2016/07/levels.jpg
Jake
Paid extra for shipping for 2 day but it still took an entire week to get delivered! I felt shipping should have been free anyways though! The cost of the product was okay until shipping costs were added which then drove up the taxes too. This is a tool that should cost $300 plus shipping but since it was the fastest option I opted for it over the more expensive tool at the local depot! Turns out after shipping it it was the same price as the cordless option I would’ve received on the same day that this actually got delivered! Now I think I still have to go buy the other tool because this just takes way too long.
Celly
Great product, to bad they lack in good customer service. I’ll be taking my business somewhere else for future turf needs. There lack of communication needs work.
Response from TurfmaticJul 22, 2025
Hi Celly, Thanks for your review, and we're sorry to hear your experience wasn’t a positive one. We’ve reviewed your order and emails, and believe the issue relates to a duplicated order for the same product. Unfortunately, once items are marked as shipped by our logistics team, we’re unable to recall or cancel them in transit. The delivery was refused and returned to us via UPS, and a full refund for the product was issued. Shipping costs, however, are non-refundable, as outlined in our terms and conditions. That said, we understand how frustrating this situation must’ve felt from your side—especially if communication during that time didn’t meet expectations. While we did respond to all emails, we’re always reviewing how we can make communication clearer and more proactive, especially around order status and cut-off times. We really do appreciate your feedback and thank you again for your custom.
Peter S.
I have some Mesquite trees that are continually dropping litter on my turf and was hoping that the Turfmatic could whisk these away. However, the Turfmatic struggles to capture this type of debris into the catcher bag and as soon as you turn the machine off it just drops them in a pile. I also have a putting green that I was hoping to brush, but found it difficult to get a good height setting so resorted back to my leaf blower for cleaning this area. All in all, the Turfmatic has not really solved my issue or saved me any time over what I was doing previously.
Response from TurfmaticDec 13, 2023
Hello Peter, our customer service team have confirmed that they have addressed the issue with you in regard to the collection basket. On standard domestic artificial lawns a height setting of 1, 2 at the max is all that is required.
Justin M.
Shuts off after less than five minutes of use on the highest setting.
Response from TurfmaticAug 18, 2023
I have been advised that our customer service team have addressed problem as being a brush roller height issue. They advised the correct level for standard artificial is level 1 or 2 and this has resolved your runtime. We welcome your updated feedback on sweeper use.
Khristine H.
This product does not work. Yes, it sort of vacuums debris but it also sucks up all the crumb rubber which then means I have to dump out the bag to get the crumb rubber integrated back into the turf. It does not "fluff" the grass as advertised either. I'm very disappointed with this product and plan to return it.
Response from TurfmaticAug 7, 2023
For the avoidance of doubt we need to clarify that our products do not vacuum. No suction is used to clean the grass. If the brush height adjustment is correctly set according to the artificial grass depth then infill material will not be removed. Please contact our customer service team for further details.