TURBROFrom keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
536 approved reviews, newest moderated first
Jeff D.
Outstanding customer service!!! I had a minor issue with a connection hose leaking (it happens), so I followed protocol, submitted pictures, did troubleshooting tips they provided and within a couple days I had a brand new unit shipped out and delivered. Now that's a way to back the product you sell!!! Kudos and thank you TURBRO!!!!
Hector G.
I purchased a 12000 BTU mini split and after the installation it will not work. Contacted Tech Support and during the trouble shooting process, we found out a problem with the motherboard in the outdoor unit. Turbro sent me a new outdoor unit. Installed the new outdoor unit and problem solved. That speaks volume of this company. Well Done TURBRO.
Tony G.
My initial experience was one of a defective device, but once I contacted support and sent a video confirming the issue TURBRO immediately sent out a new one free of charge! Bravo.
Ryan
Turbro's customer service was excellent, to the point where they followed up with me to complete a request I made for a replacement, that was unique!
Gus
I was missing a part. I contacted Turbro and they jumped right on it and provided the missing part. The whole time; communication was clear, timely, and courteous. I would highly recommend both the company and the product.
Yen D.
I received a defective dehumidifier, customer care team took care of it right away and we received a replacement just two days. As of now everything is working as it should be. The unit feels sturdy, straight forward and it being available in multiple colors help to choose smt to match my decor. I use it for my basement and although my basement is small I don’t regret choosing a larger size. One thing I will complain about is the delivery time. A replacement should have a faster ship time. I think it took about a week or longer. Not exactly sure but that’s the reason for 4 stars.
Sam L.
This company makes a solid AC unit. We needed a portable for our apartment and theirs is quiet and powerful. Only downsides are that it's not dual hose, so can make the room a bit humid, but oh well. We also had an issue with our first unit, so I reached out to support. Lyvia was lovely to work with and she had a replacement sent out ASAP. Highly recommend TURBRO.
Don D.
Just dealing with the people there always nice and friendly and had answers right away