TURBROReviews of turbro.com

Initial quality issue with unit was instantly resolved after sending a few photos. Heating and cooling working great!

My intial encounter with one of the representatives was a bit unhelpful, but Sky over the span of few days was able to review my request for a replacement able to happen and a few days later it came into the mail. It was shipped quickly. Thank you.

Mason is the best. Dealt with him twice now years apart and both times he went above and beyond to make sure I was taken care of. Can’t recommend them enough

Contacted customer service as the unit didn’t have Freon in it from the beginning. They were great. Responding quickly. I had a new unit delivered within the week

My new mister had a leak. After further investigation, I found that a plastic nut was broken. Turbro support promptly told me that they would ship a replacement mister. The replacement works great without leaking. Their customer service was a very pleasant surprise.

I had a leak in the Misting Fan we purchased and Turbo support took care of the issue quickly and I am completely satisfied. Could not have been a better experience.

I have purchased two heaters from this company and within 6 months, both products heating elements stopped working and they weren’t even used very much. The company refused to take responsibility for their poor product and their only solution was that I “purchase another one of their products”. I will never support this company again and I pray you don’t fall victim to their garbage product and even worse customer support.

Purchased a unit from Home Depot. I installed it myself. My first unit that i installed on my own. The instructions were great, but i'm typical man- and didn't read thru the whole thing... The unit pushed cold air for a minute, and then pushed only hot air. I called home depot, they reached out to the manufacturer TURBO on my behalf, and told me that i'll get an answer within 2 days. The morning after, i got an Email from TURBO support and the suggested a few things to try, Here is the first suggestion they sent: "We know it might sound like a simple question, but could you please confirm whether both service valves (high and low pressure) were fully opened after installation? (We understand this might seem basic, but some users have accidentally overlooked this step.)" I , sure enough, found that this WAS my mistake, and it resolved my issue. I'm super impressed with the ease of installation, the customer service, the price, the app and quality of the unit. Highly recommended !