TURBROFrom keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
536 approved reviews, newest moderated first
Jeff
Product was delivered on time.When the item was received parts were missing.I called customer service and informed them of the missing parts.The missing parts were sent out and received in a timely manner.
JTM
I run two HR1015 Micathermic heaters in a mobile; got the first at Goodwill and bought the 2nd on EBay (because first ran SO well). Really kicks out heat for power consumed, by radiant AND convection methods. Most efficient electric I've used yet. Both are outside warranty, and when one broke I was readily able to get part (thermal fuse) to repair it online. I contacted Turbro customer support over the New Years Holiday ('023) and Terry from customer service had a response to me just as soon everyone reopened for business, first thing Tuesday (Jan, 3rd). morning.
Shari U.
Terry was extremely helpful and accommodating while I was looking for assistance in purchasing one of their heating products. In addition, I love the space heater I purchased! Very attractive, realistic, and does a great job heating my room. Thanks!
Reed M.
I ordered a set of electric logs from Amazon and when I received the remote it was broken into pieces. After contacting Turbro by email, they responded quickly and sent a replacement remote in just a few days. Also, love the electric log set.
D A.
I had purchased an electric fireplace/heater. Unfortunately it did not function properly. TURBRO promptly sent me a replacement. Their customer service was courteous & easy to deal with. I would recommend this company
April A.
There was an issue where my TV stand had been processed for shipment but hadn't shipped, I reached out to customer service and they were right on it. I received the item in 3 days. After assembling it I found one of the doors wasn't set correctly because it got damaged when I tried to open it. I reached out to Terry, in customer service and had a replacement door within days. Terry in Customer Service was helpful, wanted things to go right and followed up on every step. Added to the great customer service, Is my happiness with this TV stand, its the FS58 model. It went together easily (except the one door), I put it together by myself, although two people are really needed to place the top on the stand. It looks and works great, it is a sturdy, quality piece of furniture. I received many compliments on my new TV stand at Christmas from family. They didn't even notice I had a new TV too! I saved money buying this TV stand directly from the company rather than going through Amazon and the customer service is amazing so it was a win-win!
June
The flame looks realistic. It heats the room quickly and the temperature can be controlled. Excellent customer service. My unit starts to make some noises after a while. After I contacted the customer service, a replacement was sent quickly.
CM
Had a problem with my heater, I contacted customer support and got a response right away after being given instructions to troubleshoot the unit and it still wasn't fixed I got a replacement with no hassle, I must say had an unparalleled experience!