TurboAntReviews of turboant.com

I haven't tested the range yet but overall a great buy. I would definitely recommend turboant.

I’m devastated. I bought 2 7XMax e scooters for my boys this Christmas but both packages came damaged. I called customer service and then instructed me to open the box and see if they were damaged. I told them of the e scooters were in good condition that I would gladly keep them but when I opened them they were damaged. There were scratches, holes on the box, chipped areas on my scooters. I’ve emailed them with pictures but haven’t heard back from them. I want my refund because this costed me $1000, they are unprofessional and bad customer service.

They were very quick to respond and made everything I needed to know very clear. Very satisfied.

Very responsive and helpful customer service. Our issues were resolved quickly and effectively. We needed a minor repair, it was done quickly and expect to receive our refreshed scooter shortly.

I bought a scooter for my husband for Christmas from this company and my experience has been both nerve-wracking and disheartening to say the least. I bought the Turboant V-8 online through the company website. I filled out the order form as simple as pie, keyed in my current house address, carefully reviewed my information to make sure it was correct and payed with ApplePay. The system said my order was in and that I would receive a confirmation email to be sure the process was successful. I checked to see that the email had arrived. I waited for the order to show up. Except for one unknown piece of information: the API this company uses doesn’t interface with Apple Pay smoothly. There are numerous people getting their packages delivered to old addresses because of some rare glitch in the system operation between them. I keyed in my new address and because of this glitch in the information interface my scooter was sent to my old address where within 24 hours of my tracking it down the package was stolen. The company blamed this problem on ME. Stating that I should have checked and read the confirmation e-mail in order to catch the error their system caused. While true, fastidious checking may have caught an error I was certainly not expecting that my address would magically be changed after I had carefully reviewed and submitted it in the ordering process! I order online frequently, as many of us do, have lived here for years now and am quite diligent about seeing to it that my order is correct before hitting send. In my experience what you type stays sovereign! Now the package is gone—stolen—after their system changed the address and delivered it to the wrong house—and Turboant has seemingly washed their hands of the whole affair with no help with resolution. The company said they would get back to me yet I have heard nothing. They will not help you if you run into trouble. I submitted MY correct address and money in good faith and because of some system error in interfaces on their end I’m left holding the bag. The company is quite aware of their ApplePay interface trouble yet leave no warning to this affect to alert you so that you can beware. I use ApplePay frequently on other sites and my packages reach me with no problem… I never thought I would say this but—go through Amazon. They at least recognize that when a package disappears through some error in the delivery process caused by the company, resolution is necessary. Lesson learned. ****UPDATE**** The company did follow up and try to compensate us without admitting fault. They did try to do something, which is better than nothing. *****UPDATE*****

My battery was damaged and the end of my warranty was nearing so I reached out and the support team got back with me very quickly. With a few emails exchanged over 2 days, the problem was diagnosed and they had a new battery being sent my way. They were so kind and helpful. I didn't think companies actually cared about customers, but Turboant does

Great product, Great Service and very responsive people at Turbo Ant. These scooters are tons of fun and they fly. Picked up two of them for the reasonable price of $500 each and use them all summer to ride back and forth to our city center in MN. Keep us the great work Turbo Ant!

Great service next day delivery! I ordered and I received my scooter less than 24 hours later. The scooter it’s self is amazing, the build quality is brilliant and it climbs hills with ease. The power delivery is quick and you reach top speed quickly and smoothly.I would definitely recommend this scooter it is so much better than other scooters by far.