I so far own 2 of Tufina's watches and I've bought 4 more as gifts to clients, I plan on continuing buying. They draw lots of attention and they compete against some of the most expensive watches, and they come in very nice packaging. Very happy.
Response from Tufina WatchesOct 11, 2025
Thank you so much for your continued support! We're thrilled to hear that both you and your clients are enjoying the watches. It means a lot to us that our watches stand out and hold their own among higher-priced pieces. We’ll make sure to keep delivering the presentation you’ve come to expect from Tufina.
VS
Van S.
I was skeptical for the price..
I was skeptical for the price... I bought a Tourbillon watch and was very impressed with the quality and craftsmanship. I ended up buying 3 more watches and love all of them. Fantastic time pieces and I will buy more from this company. Do yourself a favor and get one. I assure you it will become your favorite. This company has excellent customer service and honestly these watches are better than most of my more expensive watches. I'm a lifelong customer now.
Response from Tufina WatchesOct 10, 2025
Thank you so much for your wonderful feedback! It means the world to us to hear that our work exceeded your expectations. Knowing you’ve become a lifelong customer is the greatest compliment we could receive. Enjoy your collection — we’re honored to have earned your trust.
SH
Shane
Not really German
These are cheap and nasty Chinese watches, playing on the name "Tutima", which is a genuine German watch brand. I strongly recommend reading some online watch forums before buying, it turns out that Tufina are not really German, they lie about where they get parts, their watches commonly err by several minutes per day, and the cases are wafer thin. Avoid like the plague.
Edit 11/10/25 In response to Tufina's comments. Simply resurrecting an old company trademark does not in any way prove you share the original values, knowledge, expertise or approach. I collect quality mechanical watches, particularly German brands. The likes of Nomos, A. Lange, Maurice Grossman and Glashütte Original use in-house movements, while the the likes of Sinn, Mühle, Tutima, Laco, Stowa and Damasko use high quality Swiss base movements and modify them in-house.
Can you please tell me which of the above you do? Why do numerous experts say your movements are well-known cheap Chinese models? Can you confirm here, in writing that the movement parts, cases and straps are genuinely "made in Germany"? Can you give us your current German factory address, because the photo on your website is of a building occupied by Nordson EFD? Or a website where we can see video of German workshops and watchmakers manually machining components and assembling large numbers of movements? Can you tell us why you're on record admitting to one customer that your movements are Chinese? Or why numerous watch experts/collectors say your watches are not what you claim?
I'm sure your watches are adequate fashion pieces, and I have absolutely no objection to that, but please stop trying to fool people into believing they're something they're not.
Response from Tufina WatchesOct 10, 2025
We appreciate your feedback, though it’s important to clarify some serious inaccuracies in your comment.
Tufina is not a marketing invention — it is our family name, carried for more than eight generations, dating back over 250 years. Our ancestors built the Clock Tower of Tirana in 1828, a landmark that still stands today. We are proud of this heritage and continue to operate as a family-owned company, based in Munich, Germany, for the last 35 years.
Our watches are designed and assembled in-house under the Theorema and Pionier brands, trademarked with the German government since 2004. Each model undergoes individual inspection before leaving our workshop.
We checked our records and could not locate any customer under your name. Even asked you through Trustpilot to provide that information. If you are a genuine buyer, we warmly welcome you to reach out so we can help directly. In fact, please do so. It will be an honor to assist.
CN
Consumer N.
This is my second Tufina watch
This is my second Tufina watch, love the lock and quality
Response from Tufina WatchesOct 10, 2025
We truly appreciate your loyalty. We are thrilled to have you. Thank you!
SC
Simon C.
Probably the worst watch I have ever…
Probably the worst watch I have ever bought! I have many many automatic watches and the Pioner watch I bought from this company has not lived up to it's price tag (which was over £400). From the start, it hasn't kept time properly, running 5 minutes fast after a few days. Soon after purchase, the dials showing the month and date became misaligned, so that the pointer points between months on the dial and the second number on the date sits wonky. This is despite heeding the warnings of not changing the date or month near midnight. The final straw this morning is that the crown has simply just fallen off. So I now can't adjust the time on my watch that will run fast in a few days.
I'd expect this from a cheap watch, but not from a watch of this value which has clearly been made with poor, cheap components, not the authentic workings as advertised. Read other reviews saying similar and don't buy from this company as you run the risk of it not lasting the distance. Nice looking watch, but not worth the money.
Response from Tufina WatchesNov 9, 2025
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. However, we would like to clarify a few details to ensure fairness and transparency for everyone reading.
Your watch was purchased in 2022 for $299 USD (not £400), and we have not received any prior communication from you regarding these issues. Despite the warranty period being over, our team — together with our German partners — has already tried to contact you several times via phone and WhatsApp to offer a repair and full assistance, but no one answers our calls.
Please reach out to us directly at [email protected]
We would like to arrange service and ensure your Pionier is restored.
FE
Fernando
These 2 watches I purchased are…
These 2 watches I purchased are incredible and love the craftsmanship and the look of the watches ❤️I will contuine to collect the German design Tufina family ❤️❤️❤️❤️❤️
Response from Tufina WatchesNov 9, 2025
We’re truly grateful for your kind words and continued support! It means so much to hear how much you appreciate the craftsmanship. We’re honored to have you with us.
LC
Lee C.
I bought 2 watches from them
I bought 2 watches from them. One for me and one for a friend. You are just buying a POS item. One wind doesn’t last a full day! I’ll give you th REAL REAL on this. Horrible customer service. Once they get your money, they could care less about that watch. I threw it away! I wouldn’t sell one in a garage sale, nor would I buy one!
SCAMMER.
DON’T DO BUSINESS WITH THEM!
The watches are cheap! They are a piece of junk.
Response from Tufina WatchesOct 9, 2025
We are truly sorry to read this review. At Tufina, we take every concern seriously and always work with our customers to find a fair solution. In this case, unfortunately, we were not given the chance to assist and resolve the matter directly.
Most of our customers are very satisfied with their watches, and we remain committed to providing quality products and reliable support. We welcome anyone to contact us directly, no matter the cause. We always strive to make things right.
TG
Tommy G.
Great Customer Service!
I sent my Buenos Aires mechanical watch to Germany to replace the crown which had fallen off. After a bit of confusion, Marsida, their American distributor, went above and beyond to give me excellent customer support. They replaced the crown and refurbished the watch making it look brand new! It’s a great watch and well worth purchasing.
