Tuff ShedReviews of tuffshed.com

Very polite and extremely informative.. No matter what time of day. They speak to you like a human being.. 5 stars *****

It's not everyday that customers can truly rely on effective service recovery, especially after a project or job is seemingly complete. However, the team at Tuff Shed went above and beyond to ensure that our newly installed shed was completed to our full satisfaction and exactly as we had envisioned. This level of dedication truly speaks to the integrity, quality, and excellent customer service that Tuff Shed embodies. A special thank you to Alvin, Andrew, Mike, both Steves, and the entire install crew for your hard work and commitment to customer satisfaction. Your efforts are deeply appreciated. Thank you again for an outstanding experience. Deena & David

The folks from Tuff Shed, from start to finish were polite and professional. Carl from Sales, Ron and Josh who built the shed, and Frank who completed the finishing touches and second coat of paint. Carl was knowledgeable and helped us determine exactly what we needed, we couldn't be more pleased. He also kept us informed every step of the way. The day of the install was very hot and Ron and Josh did a professional job and ensured everything was perfect and to our liking before they left. It was also hot when Frank very meticulously applied the second coat and gave us tips for care of our new shed. Top rate gentleman! Highly recommend!

I bought a shed and i can say its been pretty good EXCEPT the shingles have been falling off. I contacted tuff shed and understand my warranty was up. The issue is the shingles were never nailed down and have been falling off i nail them back on like there supposed to be and tar them. I was told that i may have been mistaken that mabe the hole closed back up BS there were no holes. I understand about warranty but improperly installed i believe should have been on them. Basically they told me they will replace it forr 1,200 dollars now why would i do this when you cant even accept that your installationen is crap ..

Now I understand why this business has so many fake reviews. Their poor customer service, lack of expertise, and inferior workmanship should be avoided. I have 2 Tuff Sheds. The first shed was purchased several years ago and has held up except for a leaky roof I had repaired. The 2nd shed floor failed before the warranty ended. I pursued a warranty claim, but I had to persistently call the company to get a call back. Once they finally called me back, I was scheduled for an inspection visit, but no one showed up or called after I took off work to wait for the inspector. When I reached someone at the company days later, I was told the job was complete. It took several more days to reach a manager who said he would try to visit, but he never came or called to reschedule. The manager finally visited and told me my shed floor would not be covered because I store a small Honda Rebel motorcycle in the shed, although the bike does not sit near the sinking floor spot. My older shed held a Honda Goldwing for several years without an issue. I called the corporate office and left a message for a warranty person who stated he would investigate and call me back, but I never heard from him again. Long Island Tuff Shed has the worst service and product I've ever experienced. Spend the money to save yourself the headache unless you only need the shed for less than 5 years.

Our experience with Rick in Portland, Maine has been wonderful. Extremely knowledgeable and follows up with all his promises. If you are looking for shed Rick is the person you want to talk with.

Thank you Neil for helping us with our roof shingles. Very grateful for your prompt attention.

I bought shed on a promotion of 6 months no interest, but they apparently sold the financing to Service Finance Company LLC and from day 1 I am now accruing some type of incredible interest rate, a $206 payment only creditted $113 to principal and $92 to interest.