customer
Stay away
Stay away, sold me and charged me for cement board and never constructed it with cement board and now can't get a refund even with all the email proof.
For quality storage sheds delivered anywhere in the USA, contact Tuff Shed. We provide garden sheds, garages and custom structures for low monthly payments.
Tuff Shed (tuffshed.com) has 167 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
Stay away, sold me and charged me for cement board and never constructed it with cement board and now can't get a refund even with all the email proof.
Can D.
We recently had a Tuff Shed installed (Pensacola, FL) and at the time of installation it looked good, the gentlemen doing the installation were very nice, they left the work area clean. But once we started moving items into the shed and really looked at the quality - it is greatly lacking. Some of the studs are not in straight, In some places we can see the ground through the crack between the floor and the siding. On one side the rafters are not resting on the top header (hope that is the right term). And when it rains we have a leak. Haven't been able to identify exactly where it is coming from. So I would say customer service was good - quality of product is definitely lacking. This was an expensive mistake. Top price did not get us top quality. It is a 12 x 20 with the galvanized steel base.
David M.
Worst Craftsmanship Ever! Incredibly poor job of assembling! Obviously No Quality Control. Think twice! Probably a good shed if it was put together properly. Good luck finding one of those.
Steve S.
My wife got a quote from them. I later contacted them, sent some pictures and said it wouldn't be a normal installation. they said great revised the quote (more $$) did not come out. built the shed came out to install and it wouldn't fit (to Tall) so loaded it back up and left, later they charged me an additional fee for engineering to rebuild a shed (that I already paid for in full) and took forever to get the new shed.
John C.
Buying my tuff shed was a good experience starting with the salesman Jason who made me feel at home,He started out by showing me all the different models and then he explained to me all the configurations that were available so I could make the best decision for me. I am very satisfied with the work and treatment I received from Jason to the carpenters all professionals thanks to all John
Ron M.
I had several conversations with Selena in the El Paso, TX office today and she walked me through the build-a-quote process as well as the contract, purchase and installment. She was exceptionally patient, knowledgeable, and professional. Her courteous manner and exceptional efficiency made me WANT to write a review about how client friendly she is. Ron, El Paso
Richard F.
Tuff Shed made my "Shed Buying" experience a great one. Jason Evans patiently walked me through the options and let me take my time deciding. The delivery and set up process was set up around my schedule so that was a plus. These are not the least priced sheds, but the quality is apparent once you start to store your stuff inside and see how weather-tight it is. Thanks Jason!
John K.
Purchased a 6 x 10 Tuff Shed and had it installed. Decent quality but poor value as it is pricey to say the least. Tuff Shed requires payment up front, which is bad business for the homeowner because when you want something corrected Tuff Shed is quick to exchange emails but doesn't follow through with corrective action. I ended up paying someone else to fix the issue.