Yucca Health is a modern healthcare brand built on one promise: treatment that works - delivered through a seamless, patient-first experience.Our mission is to to redefine modern, science-backed healthcare that is personal, intentional, and built around the people it serves.We know that effective treatment is only part of the equation. What truly defines care is what surrounds it — the responsiveness, the follow-through, and the support at every step of your journey.
Yucca Health (tryyucca.com) has 1,131 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
tryyucca.com
Website
tryyucca.com
Category
Salons & Clinics
Location
Beverly Hills, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Good service (shout out to Sam), kind ppl, best price.
Response from Yucca HealthDec 27, 2025
Hi Scott,
Thanks for the kind words. We’re glad the service stood out and really appreciate the shout-out to Sam. Hearing that you felt taken care of and found the experience positive means a lot to us.
Thanks for taking the time to leave a review and for choosing Yucca. Looking forward to a healthier 2026 together.
— Yucca Health Team
LB
Lisa B.
Just the price is incredibly high
Just the price is incredibly high. Customer service has been good.
Response from Yucca HealthDec 27, 2025
Hi Lisa,
We’re sorry to hear you had less than an exceptional experience, and we appreciate you taking the time to share your thoughts on both pricing and support.
We understand cost can be a real concern, and your feedback is important to us. At the same time, we’re glad our customer service team has been helpful, as providing a high level care is something we work hard to deliver.
Our team would like to learn more and see how we can support you better. We’ll be reaching out to you directly to follow up.
— Yucca Health Team
CW
Colleen-Wellington,FL
Michelle was amazing with her prompt…
Michelle was amazing with her prompt and helpful responses!!!! Made me feel confident that I chose the right provider. Thanks, Michelle!
Response from Yucca HealthDec 27, 2025
Hi Colleen,
We love hearing this. Feeling confident in your care matters, and we’re so glad Michelle’s prompt, thoughtful support helped make that choice feel right.
We’ll be sure to share your kind words with her. Thanks for taking the time to lets us know and for trusting Yucca with your care.
— Yucca Health Team
KO
Kimberly O.
Amazing
I have had nothing but excellent service from the quick deliveries and very helpful customer service! The doctors have all been extremely helpful and never hesitate to answer any questions I may have
Response from Yucca HealthDec 27, 2025
Hi Kimberly,
We’re so glad to hear your experience has been a positive one. From timely deliveries to having a team that takes the time to answer questions thoughtfully, that level of care is exactly what we aim to provide.
It means a lot to know you’ve felt supported by both our care team and providers along the way. Thank you for taking a moment to share this and for trusting Yucca with your care.
— Yucca Health Team
VG
Vanessa G.
Love the price point
Love the price point. Very fast shipping! Everything you need is included! I do wish it was a little easier to understand the dosing. It’s laid out but then the next time you log in, it’s asking you to do a questionnaire. Completing the questionnaire restarts the process and prescription. I’d love an app. I thought there was one but can’t find it in my app store. So far I’ve had slow but steady progress and am loving it!
Response from Yucca HealthDec 27, 2025
Hi Vanessa,
Thanks for sharing your experience. We’re glad the pricing and delivery stood out, and it’s great to hear you’re feeling good about your progress so far.
We appreciate you calling out the dosing flow and how things are laid out in the Patient Portal. Feedback like this helps us see where things can feel less clear than intended, and it helps us continue improving.
If there’s anything we can do to make it even better, we’re happy to help.
— Yucca Health Team
KH
Karla H.
Very easy process and easy
Very easy process and easy! Costumer service very friendly and they are there for you!! The treatment arrived on time and I have been on my second week an I have not have any issues or side effects!
Response from Yucca HealthDec 27, 2025
Hi Karla,
We’re really glad your start with Yucca has felt smooth and that everything arrived right on time. Being a couple of weeks in and feeling good without side effects is exactly the kind of start we aim for with every patient.
Feeling supported early on makes a big difference, and we’re glad that’s been your experience so far.
Thank you for choosing Yucca and taking the time to leave a review.
— Yucca Health Team
TC
Teisha C.
I would recommend yucca health over other name brands out there …
I’m only about two months in with Yucca Health but unlike another program that I tried, it actually seems like the medication is working. Also, their customer service is phenomenal. They are very quick to respond and meet your needs.
Response from Yucca HealthDec 26, 2025
Thanks for sharing! We’re so happy to hear the medication is working and that our team has been able to support you quickly. We’re excited to keep helping you on your journey!
AB
Amber B.
Highly Recommend!
Updating my review from 1 star to 5!
I am happy to say that after working with Michelle at Yucca on several issues I experienced with my first order (see bottom for original review), for a 3 month supply of Tirzepatide, that we were able to come to a mutual resolution. Michelle took all of my concerns very serious, and we actually had several phone conversations along with Michelle and the team at Yucca, keeping me updated via email on the progression of the resolution, every step of the way. This also took place over the Christmas and New Year holiday, and the team at Yucca still reached out continuously to provide me with updates. Although the team was not able to reship me a replacement order, they were able to provide a full refund and credits on my account that I can use to place a new order. I am happy with this outcome, and I would encourage anyone considering a weight loss journey with GLP1 medications to consider using Yucca. I was not coerced to recommend the business by any means, but any company that is willing to make things right for their customer, is worthy of my business and I would happily recommend them to friends and family for that reason.
Original Review:
Filled everything out online and gave my cc info before I even knew what I would be getting. I had just ended a 6 month experience with another company and was only changing to Yucca because of cost. I expected to meet with a provider or at least receive a follow up message from a provider before my meds were shipped out. Nope. I reached out to ask to start at a higher dose than 2.5mg since I was just on 15mg with the former company and no one would meet with me to discuss. They simply sent an AI response that I didn't qualify to start at a higher dose. I would not have placed an order if I knew there was no discussion on the dosing or at least a meeting with a provider. They simply just charged and shipped. When i got the order, it was warm. I have no idea how long or what temperature the meds were exposed to in transit, but I let them know and they said it would be fine. For each vile, which were month 1, 2, 3...by the time it came to my last dose, the meds had almost entirely evaporated, and I didn't have enough to have a full dose at the end of each vile. After the first month, I thought it was just me and maybe I had did the dosing incorrectly (I've done this so many times before so I was sure I did everything correct), so I paid close attention and reread instructions each time to be sure I was pulling the correct dose and it was the same by the time I was at the last dose of each month.
Fast forward 3 months and I've gained 22 lbs. I've had zero appetite suppression and I should have seen and felt changes after 1 month, let alone by 3 months in and up to 7.5mg dosing. I've been on these meds through 2 other companies and have lost 75 lbs so I'm familiar with how the meds make me feel with having less and less food noise as time goes on. I have felt zero changes and no progression with appetite suppression. I truly feel that I either did not receive actual Tirzepatide or the temperature during shipping had negatively impacted the efficacy of the medication. In the end, I just feel they are not truly interested in the consumer's health and just want your money.
Response from Yucca HealthDec 26, 2025
Hi Amber,
We’re sorry to hear you had less than an exceptional experience, and we appreciate you taking the time to share this in detail.
We understand how important it is to feel informed, supported, and confident throughout treatment. What you described around communication, dosing expectations, and shipping concerns clearly did not meet those expectations, and we take feedback like this seriously. We also hear your concerns about effectiveness and how this has compared to your prior experiences.
Our team would like to better understand what happened and see how we can make this right. We’ll be reaching out to you directly and ensure your concerns are looked into by the appropriate team.
— Yucca Health Team
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Updated reply:
Hi Amber,
We weren’t able to locate your account with the information available on this review, but we’d really like to help get this sorted for you.
If it’s easier, you can reach us anytime at +1 (888) 388-1878 or email us at [email protected]. You can also leave a voicemail with your preferred callback time or an alternate number and we’ll do our best to reach you then.
— Yucca Health Team