Yucca HealthReviews of tryyucca.com

I want to take a moment to recognize Sam from Yucca Health for her exceptional customer service! I recently experienced an issue with receiving the incorrect dosage on my tirzepatide refill. After several days of messaging back and forth with my provider and feeling like my concerns weren’t being fully understood, Sam stepped in and completely turned the experience around. She took the time to genuinely listen to my concerns, thoroughly investigate the issue, and make sure it was resolved. Throughout the process, she was incredibly kind, patient, professional, and apologetic about the error. What I appreciated most was her excellent communication and follow-through. She consistently kept me updated while working on the issue, ensured the correct order was processed, provided me with a new tracking number, and made sure every question and concern I had was addressed. It’s rare to come across someone who goes above and beyond to make a customer feel heard, valued, and taken care of. Although the initial experience was frustrating, Sam’s compassion, attentiveness, and dedication made all the difference. Yucca Health is fortunate to have someone like her on their team. Thank you, Sam, for your outstanding customer service! -Bre

I had personal situation was out of the contry i asked not to send this trestment till i get back to usa they send anyway to my old addres so the treatment rotten on the mail box and got chsrged my credit card the all weekend from friday till Tursday the person didnt care about my situation .. all i say i wish i can sue them Bad example they don’t care about there customers .bad experience 👿

Joanna always so helpful with any questions or issues I have! Excellent customer service she call me and try to help me with everything thanks Joanna.

Everything has been wonderful. Thank you so much.

Great you guys are the best

Excellent process

Updated Review. Update 9/28: Yucca flagged this review as defamatory once again, but Trustpilot returned it back onto the website after review. Thank you once again for protecting honest review for this company. Yucca Health had not contacted us for a while after the last communication on 9/2. We had cancelled the product and requested for a refund through our card company for the tirzepatide we never received. Once that request to the card company went through, Yucca Health and VialsRX suddenly sent us the product about 2 weeks later and continued to insist they cannot refund the amount. We reported all these claims to BBB, the card company and are planning to gain more attention from potential users for this incident. Now, having said about Yucca which they ordered their partner VialsRX to send us the product after 2 weeks of silence, we did some research on VialsRX. They are fortunately a registered 503A pharmacy meaning they hold “state registered” license, however they are approved of non-sterile compounding and does not have a reported rights for sterile compounding. If this is true, it makes an illegal operation to compound injectables and thus Yucca is marketing and distributing such item. Please clarify on this claim, and for potential users to double check and research your facts before injecting their product for your own safety. As I cannot upload links to this review, I will be adding some text based references below. Refs: Yucca Health is operated by Brand Merchants Network, LLC (888)388-1878 VialsRX: Texas Pharmacy License # 34546 pharmacy.texas,gov/dbsearch The dbsearch link can be found in FDA official locate a licensed pharmacy website. UPS General Chapter 797 states, injectables must be compounded or generated in sterile conditions.

Estoy muy contenta de haber comenzado con yucca, su atención al cliente y la ayuda personalizada es incomparable, muchas gracias por todo, estoy muy entusiasmada de comenzar este camino de lado de ustedes