Yucca Health is a modern healthcare brand built on one promise: treatment that works - delivered through a seamless, patient-first experience.Our mission is to to redefine modern, science-backed healthcare that is personal, intentional, and built around the people it serves.We know that effective treatment is only part of the equation. What truly defines care is what surrounds it — the responsiveness, the follow-through, and the support at every step of your journey.
Yucca Health (tryyucca.com) has 1,131 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
tryyucca.com
Website
tryyucca.com
Category
Salons & Clinics
Location
Beverly Hills, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I had to reach out to the support team for my own personal reasons. I had the pleasure of working with Michelle and Pats assistance regarding my situation. Wow, Literally. Both reps were so kind and supportive of my situation. To be in a vulnerable position was tough on its own for me. Though, they both were so supportive and helpful. From the bottom of my heart Yucca Health is lucky to have these two amazing ladies representing their company. Michelle and Pats i personally thank you.
Response from Yucca HealthNov 1, 2025
Thank you so much for taking the time to share this heartfelt review. It truly means a lot to us. We’re so glad that Michelle and Pats were able to support you with kindness and care; we couldn’t agree more that they’re special members of our team. We know reaching out in a vulnerable moment isn’t easy and we’re really honored that you felt cared for throughout the process.
Thank you for trusting Yucca Health to be part of your journey!
MS
Melissa S.
I was very nervous about starting my…
I was very nervous about starting my weight loss journey. After doing some research I found that Yucca Health had the product I was looking for a far price. I started in May at 228.7lbs, which is the biggest I've ever been. I wasn't happy with my overall health or appearance. It's now October and I'm down to 175.4. That's a little over 50 lbs in 5 months. I've been able to change my eating habits and managed to start exercising. I was in a size 20 pants and now 14's are starting to feel a little big. If you are nervous like I was I understand but this seriously changed my life. Everyone is like " it's so expensive".Just remember your literally buying your life back. So thank you Yucca Health for changing my life. I hope this helps others in wanting to take the chance like I did.
Response from Yucca HealthOct 31, 2025
Hi Melissa, wow - thank you so much for sharing your incredible story! We’re absolutely thrilled to hear about your amazing progress and how much your health and confidence have improved. Losing over 50 lbs in just five months is an incredible achievement, and it’s inspiring to see how your hard work and dedication have paid off!
We’re truly honored to have been part of your journey, and your words mean so much to our entire team. Thank you for trusting Yucca Health — we couldn’t be happier for you! 💚
ER
Ericka
Great Experience
I’ve had an easy introduction and overall experience. Sam was helpful in answering my questions. I’m only one month in but everything has been really good so far.
Response from Yucca HealthOct 28, 2025
Thank you so much for sharing your experience! We’re happy to hear your first month has been going smoothly and that Sam was able to help answer your questions.
We’ll be cheering you on as you continue your journey with us!
EM
Estefany M.
Amazing the best
Amazing the best
Response from Yucca HealthOct 28, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience. Your support means a lot to our team. We’ll keep doing our best to provide amazing care every step of the way.
AG
Alyssa G.
So far so good
So far so good! Customer service and the doctors have been extremely helpful.
Response from Yucca HealthOct 28, 2025
Hi Alyssa,
Thank you so much for your kind words! We’re thrilled to hear that our team have been helpful and that you’re having a great experience so far! Thanks for being the best part of Yucca Health and looking forward to continuing to support your wellness journey! 💚
SS
Sheena S.
Yes, you can trust them!
They have been so amazing at coaching me through this journey. I'm on week 6 now and I'm down 16 lbs. I was worried about the cost to begin with as well as the quality of medication. But this company is legit and I'm very happy with my results so far.
Response from Yucca HealthOct 26, 2025
Hi Sheena,
Thank you so much for sharing your experience! 🎉 We’re thrilled to hear that your journey is going well and that you’re already seeing results. Our team works hard to provide both quality medication and support every step of the way, so it’s wonderful to know it’s making a difference for you. Keep up the amazing progress, and thank you again for trusting Yucca Health!
AB
Angela B.
Slow Support, No Clear Answer on My Refill
I signed up for a 6-month plan with Yucca Health. The way it was explained, I would be billed for 6 months up front and the medication would ship in 3-month batches because of the beyond-use date. I received the first 3-month supply, but I have not received the remaining 3 months.
When I asked about it, I got bounced between “provider chat” and “support chat.” The provider/"doctor" never answered my medical question, and support took days to respond at a time. Support finally told me that I am on a 6-month plan and that the second 3-month shipment was scheduled to ship on 12/6 at no additional cost. That matches what I understood when I signed up.
After I asked to turn off auto-renew so I wouldn’t be charged again in the future, my account was suddenly marked “completed,” and I was told there would be no future shipments unless I started a whole new prescription. That directly conflicts with what I was told earlier about the remaining 3 months already being part of my original order.
Right now I am stuck in limbo. I paid for 6 months. I only have 3 months. I have asked for confirmation that I will still receive the refill I was already told to expect, and I have not received a clear answer in over a day.
Here’s my honest experience so far:
• Communication from the prescribing physician has been nonexistent.
• Support responses feel scripted and inconsistent. I keep getting different answers.
• The moment I said I might not continue automatic billing, it felt like they were trying to close out my plan instead of honoring the rest of what I already paid for.
I am not comfortable recommending Yucca Health right now. I just want the remaining portion of the plan I already paid for, without being pushed into renewing or reordering again.
10/27/25 Update: Documenting that I have sent an email reply per the company's request below. I'd also like to note that I have yet to receive a response via their chat portals: support or doctor.
10/27/25 Second Update:
For clarity, I signed up for my Yucca account under my full legal name and have been actively messaging their team through the patient portal for weeks. Pointing out a name mismatch on Trustpilot feels irrelevant to resolving the issue.
Support also said a Care Specialist would contact me and asked for a phone number to call me. I’ve already requested that all communication stay in writing (portal or email) so I have a record, because this is about the remaining medication from a 6-month plan that I already paid for.
As of now, I am still waiting on written confirmation that:
1) The second 3-month shipment that was previously confirmed for 12/6 at no additional cost will still be sent, and
2) I will not be charged again without my authorization now that I’ve asked to pause auto-renew.
I will update this review if I receive clear written confirmation of those two points.
10/29/25: Final update: After a lot of back and forth and having to repeatedly ask for clarification, I did finally receive written confirmation from a supervisor. They confirmed that (1) I will still receive the remaining 3-month shipment from my original 6-month plan at no extra cost, and (2) I will not be auto-charged again unless I choose to start a new prescription.
It took multiple messages to get clear answers, but I did get them in writing.
Response from Yucca HealthOct 26, 2025
Update: Hello Angela,
We’ve just received your email, though it has a different last name than the one on your Trustpilot profile. No worries - one of our Care Specialists will be contacting you today to ensure everything is fully resolved!
We truly appreciate your patience and want you to know that your satisfaction is our TOP priority and we'll make things a lot better for you! Speak soon!
-----
Hi Angela,
Thank you for sharing your experience, and we’re truly sorry for the frustration this has caused. We completely understand how stressful it can feel to be stuck in limbo, but please rest assured that we are committed to supporting you every step of the way.
After reviewing your feedback, it seems there may be some confusion on your account that can be clarified through a quick discussion. However, we're unable to locate any prior communication or active account under your name. To help us resolve this, please reach out directly via email at [email protected], by phone at 1-888-388-1878, or through your patient portal by sending a message to @SUPPORT.
We genuinely want to make this right and ensure your treatment plan is honored as expected. Thank you for giving us the opportunity to address this.
JU
Julie
Yucca health is awesome
Yucca health is awesome. Fast kept cold delivery. Had questions and someone called me back within an day, was very patient and answered all my questions. They made everything easy and I would definitely recommend Yucca Health.
Response from Yucca HealthOct 25, 2025
We’re so glad to hear you had such a smooth experience! Thank you for your kind words.
Our team works hard to make the process easy and to be there when you need support. We truly appreciate your trust!