Snow Teeth WhiteningReviews of trysnow.com

Response from Snow Teeth WhiteningMay 26, 2025

Hi, Thank you so much for your thoughtful review. We're thrilled to hear you're loving the Snow toothbrush, whitening kit, and the rest of our range. It’s wonderful to know that even your dentist has noticed the positive changes—especially with your gum health! We’re also so glad our customer service team, especially Angeli, was able to promptly assist with your warranty replacement. We'll be sure to pass along your kind words to her. Thanks again for being a part of the Snow family. We're always here if you need us. All the best, SNOW

Response from Snow Teeth WhiteningMay 23, 2025

Hi, Thank you so much for sharing your first teeth whitening experience with us! We’re glad to hear that the process felt simple and relaxing for you—and even more excited that you're happy with the results. It means a lot that you’d recommend us. If you ever have any questions or need anything else, we’re always here to help! All the best, SNOW

Response from Snow Teeth WhiteningMay 16, 2025

Hi, Thank you for sharing your feedback. We're sorry to hear that your LED mouthpiece didn’t hold up as expected. This isn’t the experience we aim to provide, and we truly apologize for the inconvenience. We're happy to hear the whitening results are working well for you and lasting as promised. That's exactly what we love to deliver. We’d really like the chance to make this right. Please reach out to our customer support team at [email protected] and we’ll be glad to look into a resolution for you. Thank you again for taking the time to let us know. All the best, SNOW

Response from Snow Teeth WhiteningMay 16, 2025

Hi, Thank you for sharing your experience! We're so glad Amazon connected you with us and that we could take care of the issue quickly for you. It's great to hear that you're loving the whitening kit—yes, the LED mouthpiece works together with the gel to help boost your results! We’re always here to make sure you have the best possible experience, and it truly means a lot to hear your kind words. Enjoy your brighter, whiter smile! All the best, SNOW

Response from Snow Teeth WhiteningMay 8, 2025

Hi, Thank you so much for sharing your experience. We’re beyond grateful not only for your kind words about our products, but also for your patience and understanding throughout your interaction with our customer service team. We’re truly sorry that your initial email didn’t receive a response—it’s never our intention to leave anyone waiting. While we’re not sure what happened with that first message, we’re so glad you followed up and that one of our team members was able to jump in and assist you right away. We believe in real, human support, and it means a lot to hear that this made a difference in your experience. It’s customers like you who remind us why we do what we do. We’re honored to have earned your trust, and we’ll work hard to keep it. Thank you again for being part of the Snow family—we’re so excited to have you with us for the long run. All the best, SNOW

Response from Snow Teeth WhiteningMay 8, 2025

Hi, We’re very sorry to hear about your experience and truly apologize for the frustration this situation has caused. We’ve tried to locate your case in our system using the name associated with your Trustpilot review but haven’t been able to find any messages or orders that match. We absolutely want to get this resolved and make things right, so we encourage you to reach out to us directly at [email protected] with any order details you have (such as your order number or the email address used to place the order). Our team is ready to assist you. At Snow, we take all feedback seriously and do not condone any practices that could be seen as dishonest or coercive. If your package was sent in error or there was any misunderstanding regarding returns or transaction fees, we want to investigate this fully and ensure you are supported appropriately. Again, we apologize for any inconvenience and hope you’ll give us the opportunity to resolve this directly with you. All the best, SNOW

Response from Snow Teeth WhiteningMay 6, 2025

Hi, Thank you so much for sharing your experience with us. We're glad we were able to respond quickly and help resolve the issue with your LED device. At Snow Cosmetics, we understand how frustrating it can be when something goes wrong — especially with a discontinued product — so we're truly happy to hear that you felt supported and understood throughout the process. Standing behind our warranty and taking care of our customers is something we take seriously, and we're proud that it showed in your interaction with us. We appreciate you taking the time to leave this thoughtful feedback. It means a lot to our team. All the best, SNOW

Response from Snow Teeth WhiteningMay 6, 2025

Hi, Thank you for sharing your experience with Snow Cosmetics. We're happy to hear that our electric toothbrush and toothpaste have made a real difference in keeping your teeth clean and white, that’s exactly what we strive for. We also appreciate your kind words about our customer service. Providing exceptional support is a top priority for us, and it means a lot to know it’s been noticed. Thanks again for being part of the Snow community. All the best, SNOW