Carrie L.
Very helpful answers in a timely manner
Very helpful answers in a timely manner
Response from ShedDec 12, 2025
Thank you for the kind review! We are glad you have had such an incredible experience with our customer support!

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 884 reviews with 5 stars · Clear filters
Carrie L.
Very helpful answers in a timely manner
Response from ShedDec 12, 2025
Thank you for the kind review! We are glad you have had such an incredible experience with our customer support!
Ted S.
Great experience all around. Customer support is always very responsive.
Response from ShedDec 12, 2025
Thank you for your kind review! We work to ensure our members have quick support! Please don't hesitate to reach out in the future if you need anything! :)
Cynthia H.
Had an issue with payment and Sophia went above and beyond to assist me and quickly made sure there wasn’t a lapse with my prescription. Greatly appreciate her knowledge and assistance.
Response from ShedDec 12, 2025
We’re thrilled to hear that Sophia was able to help quickly and ensure your prescription stayed on track. We appreciate you taking the time to share your experience, please reach out through your portal if you need anything!
Marley
I like that they have a community and educational courses. Right now they're having a contest which is great 👍
Response from ShedDec 11, 2025
We're really glad you're enjoying the community! We find the courses so helpful. Good luck in the contest :) Your support means a lot to us!
P G.
Sophie was fantastic. Knowledgeable and responsive. 5+ stars!
Response from ShedDec 10, 2025
We are so glad to know that Sophie took great care of you! Thank you for your kind review!! We will pass along to her to let her know she is doing a great job. :)
Jennifer B.
Smooth sailing! Dr visit was really easy going, kind and very informative. Had a question about a charge and it was taken care of so quickly that I forgot it had been handled already. Highly recommend. 👍🏻👍🏻
Response from ShedDec 10, 2025
Thank you for sharing your experience! We're glad that our team was able to assist you quickly with your billing question. We truly appreciate your recommendation and are always there to support you through your patient portal!
TaCara
I switched to the Shed Vegan Chocolate Protein shake over a month ago and have found it to be a great way to start my day or supplement between meals when I'm hungry. There isn't a strong artificial sweetener taste like I've experienced with other protein shakes. I really like how smooth and light the flavor is of this one and it makes it really easy to add to smoothies or blend with coffee. Next I'll try baking with it and see how it goes.
Response from ShedDec 9, 2025
Thank you so much for sharing your experience! We’re thrilled to hear you’re loving the Vegan Chocolate Protein Shake. We can’t wait to hear how your baking experiments turn out! If you ever have questions or recipe ideas you want to share in the Shed Community, we’re always here for it!
Kara T.
As a new customer, I’ve been pleasantly impressed so far. Having worked with other companies in the past, I can confidently say Shed’s customer service stands out by a wide margin. I also really appreciated being able to speak with a provider beforehand and discuss my treatment plan instead of being handed a prescription without guidance. It made the entire process feel thoughtful, professional, and tailored to me.
Response from ShedDec 9, 2025
Thank you for sharing your experience! We’re thrilled to hear you’ve been impressed so far. Providing thoughtful, personalized care is incredibly important to us. It means a lot that speaking with a provider and reviewing your treatment plan made the process feel tailored and professional. We truly appreciate your trust and are here for you every step of the way!