Ana T.
Please do yourself a favor and don't subscribe
Please do yourself a favor don't subscribe to their service, there are plenty of other better services. They unduly charged my credit card, the system don't allow you to delete the number and they keep charging you even when the medication is not approved or shipped. They use an AI system and make it impossible to talk to a human being to help you solve the issue.
Response from ShedApr 2, 2026
We’re sorry to hear about your experience and understand your concerns. When signing up, payment information is entered as part of enrolling in a subscription, and charges are tied to that enrollment. If a provider does not approve a prescription, medication would not be shipped and you will be automatically refunded. We’d like to review your account, address the charges, and help resolve this for you. Please reach out through the chat in your patient portal or call 1-855-391-7433 so we can assist you directly.




