Peter K.
They bury the 2 month subscription…
They bury the 2 month subscription commitment in the fine print. And then they won't let you cancel. Bait and switch!
Response from ShedJun 15, 2026
We’re sorry to hear about your frustration. The 2-month commitment is outlined in the membership terms and conditions that members agree to during enrollment. After the 2-month commitment has been fulfilled, members are free to cancel their subscription at any time through the patient portal. If you need assistance with your account or the cancellation process, please contact our support team at 877-879-1914 and we’ll be happy to help.




