ShedReviews of tryshed.com

I have just joined Shed. So far I am concerned with the customer service agents that have contacted me so far. They lack any semblance of being medical personnel.

Honestly it is very vulnerable taking the step to sign up for Shed. I found the first provider meeting to be very cold and unwelcoming. I understand that he probably does a million intakes a day but a smile or any sort of warmth during that process would have been appreciated. When I received the welcome call from the Shed team member she was monotone and read from a script. She was not even remotely friendly as some of the other reviewers have experienced on here in their reviews. Last, when you get approved by the provider it says you will receive a text from the prescription company within 24-48 hours, I received that text 7 days later. When I had reached out to Shed regarding the concern it said I’d receive an email back from support within 4 hours and I didn’t hear back until the next day. It is fine if things take time, just be honest about it. I’m hoping that the rest of this journey runs a little more smoothly and is a more welcoming experience. With that being said, it was easy to sign up. So there is that.

After three months on a subscription, I decided to cancel my GLP-1 plan with this company. Here is why. First, the process lacks transparency in my opinion. They advertise a rate of $199 per month, but the dosage changes. My first month I received a 0.5 ml vial, then 1 ml the next month — yet I was charged the same price for different amounts. The thing is that I was never told this upfront, and it feels intentionally vague to get people to sign up. Second, the dosage I received was considered a micro-dose based on my own research, even though that is not what I signed up for. I also did not see meaningful results from their compounded GLP-1. The vial itself is labeled Semaglutide/B12, 5 mg/ml — which for me does not indicate how much Semaglutide is actually in the mixture. As I see it, it could contain far less Semaglutide and more B12, and I wouldn't know how to verify this. I have heard others report better results with different providers, so I suspect Shed's formula may be weaker. Third, the shipping and overall coordination were weird. My second shipment was delayed. Based on the timeline, it should have arrived weeks before it actually did. I had to follow up repeatedly, and I was told several times that the package had shipped when it had not. There were other issues as well that made the experience feel unprofessional — broken links on their website, a confusing introduction video where instructions contradict each other (one moment recommending intramuscular injection, the next saying subcutaneous). They also charge earlier every month. My payments posted on October 30, then November 27, then December 25. If this continues over a full year, you end up paying for 13 billing cycles instead of 12, simply because they keep pulling the payment earlier each month. All of these factors ultimately made me lose trust and decide to cancel.

Agreeing with a 1 star review that the payment for no services is a problem. I did the initial appt, but if at a normal hour it was more than a couple weeks out which means no medication until a month in (YET YOU STILL PAY!), so I chose an ungodly hour of like 2 or 3am for a 15min appt. "Do you want this?" "Which one?" "Have any health issues?"No proof required. Shady. So I got my first month, a couple weeks in, which bled into next month, charged the next full amount, $299, but didnt see next shipment listed... Chatted in, and they said I was supposed to respond to one of the emails or text messages to confirm everything was ok. Meanwhile, no refill, and I was already charged because its a subscription, not the medication (even though that dictates the rate of the sub)... After escalating a few times supposedly it was fixed. Still no changes noticeable on the website. So I cancelled before they could bill me a 2nd month of NO SERVICES. It didnt do much, even though it was at the start, but being on it for a month and back off did mess with me some. Thanks for nothing but losing some money.

UPDATE: Up until recently I was happy with Shed RX, but their complete lack of transparency changed that. I was told my prescription would be filled through Wells Pharmacy, a reputable 503B facility. Instead, I received WP Pharma, which is a completely separate company. I had already told them I did not want WP Pharma again. When I asked for a refund, they tried to say WP Pharma and Wells Pharmacy were the same. That is not true. They are only loosely affiliated and are listed separately in state records. The pharmacies they use are WP Pharma, Strive and Boothwyn ...all were weak and ineffective for me, which is not sheds fault and is due to the Eli Lilly litigation and restrictions on compound formulas for Semaglutide and Tirzepatide. However, the issue I have directly with Shed is their misrepresentation when telling patients they use Wells Pharmacy, when in fact, they do not. They work with WP Pharma (Texas) which is only loosely related to Wells Pharmacy (Florida) but it's not the same company or facility. I'm giving them two stars instead of one because their customer service is still decent, and they usually respond within a day or two. But I would not expect a refund from them even when the mistake is on their end. I chose not to deal with a chargeback, but the lack of clear disclosure and the switch to the lower qualitypharmacy has made me lose trust.

I enrolled in their program a couple weeks ago. Shipment came timely. No problems with the product. Seems to be working already. Here is my concern- the VERY NEXT day after giving Shed my phone number, address and other personal information, I began being inundated with scammer text messages. 3,4,5,6 or more every day. Maybe a coincidence, but I’m not a big believer in that. I’m more inclined to believe mt information was shared/and or obtained surreptitiously. Even after I contacted Shed to express my concerns, I never actually got a human to contact me in regards to my concerns. Just boilerplate emails from their “AI” chat bot. The scam texts have gotten so bad, I have actually given credence to changing my number.

Although the medication is real and effective, customer service from Shed is lacking. Whenever I call I get the same we are busy message I suspect there's only one person working the front office. I suspended for a month due to travel. I was charged for that month and the next month and have not received any medication. When finally speaking to someone they apologized and scheduled a meeting with a provider to restart my program. I received three emails which would have a link to my appointment. None of those emails had a link. I called the office, I text the office, I emailed the office all for naught. I'll be surprised if these people are around next year.