ShedReviews of tryshed.com

I had difficulty signing in and resetting my password and did not want to receive further product so I sent a message to "support". After telling me they would forward it to the team they then pointed me to the cancel page (days later). The chat messages sometimes take 48 hours to respond so if you don't remember to check the messages you find yourself forgetting to cancel the product. I am now going to receive the 3rd month of an ineffective product that i am unable to take and $345 dollars later. Customer service simply says they need to be consistent with their polices. And yet, they charged me for another product on 7/7/26 and never shipped the product. Somehow they were able to refund me, even though there is a policy against it. Extremely fatigued of these online, subscription models that make it difficult to cancel and are delayed to answer and unwilling to help. Horrible experience, don't recommend using them.

I have been a member since ShedRX. I did not have problems until the became TryShed. I have 29 billings for meds. I got TEN! Each time I notice an issue I try to contact to get a resolution. I get total run around. First Bot, then email, then phone calls with AI, then phone calls with "human teammates". I am told that supervisor will look into it but still nothing. I get responses that I failed to complete the online survey/appointment, failed to complete the 'zoom' appointment, etc. When I 're-meet' my script is changed. I am asked if I approve. I approve. Then I get told they wouldn't ship because I didn't approve. In other words, the problem must be ANYTHING but them. My latest communication included the following and I was assured that a SUPERVISOR would reach out within 24 hours. I waited 36!! "I would like to get a bigger refund/credit. I believe that 1197 for only 3 missed shipments is lacking on your part considering how much Ive spent for UNSHIPPED meds. As I stated I have spent 8831. (See listed items from my account below, FULFILLMENT indicating items received.). 1 @ 249 = 249 4 @ 399 = 1596 14 @ 499 = 6986 This is where I get the total of $8831. I will note that I have been given a credit leaving an outstanding amount for which NO MEDS were received of $7634, Therefore I would like to get refunded the amount of $7634." Restarted process today. Also began a BBB complaint and am looking for a lawyer. DO NOT DO THIS PROGRAM

The medication did not work for me, and I canceled my account. Even after cancellation and understanding that it is ineffective, Shed is still shipping to make the money. I will now have $369 worth of medication I can't use. Beware that Shed has a cancellation policy with a long amount of advance notice that enables charges in the future. Consider going elsewhere.

Price jumped higher in one month. FedEx delivered my order to the wrong apartment. The ice pack in my package was completely melted. So I’m assuming I’m out of luck. Reached out to customer service which is chat bot I suspect and was told to file a claim with FedEx since they can’t do anything until I do. FedEx is refusing to allow me to file a claim. So I’m just out $150 bucks I guess.

Won’t let me cancel until I sign the new terms and conditions stating I can’t cancel without being billed for 2 months. I don’t agree to this. It’s like a toxic boyfriend that won’t let me leave.

Gave me the WORST head aches. Moved to another brand and I have 0 head aches and actually see results.

I had a very frustrating experience with Shed that I feel others should be aware of. In May 2026, I canceled my medication subscription and all associated services at the same time, including Premium Coaching. However, despite my cancellation, my coaching subscription remained active and I have now been charged for an additional month of services I do not need. What makes this situation worse is the lack of accessible customer support. Shed does not provide a phone number to speak with a representative directly. The only options available are their online portal or email, which makes resolving time-sensitive billing issues unnecessarily difficult and impersonal. It is extremely disappointing that my account history does not appear to have been properly reviewed, as it should clearly show that I canceled my services together. This oversight has resulted in an avoidable charge and a poor customer experience overall. I expected better account management and more responsive customer service. At a minimum, there should be clearer cancellation processes and accessible support channels to prevent issues like this. Based on this experience, I cannot recommend their services.

Terrible company - do not purchase from this scam of a company!