PureStreamPureStream is the only cat fountain that never refilters old water. No recirculated saliva. No slimy buildup. Just clean, fresh water every time your cat drinks.
PureStream (trypurestream.com) has 243 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Kristin A.
I placed an order on May 14 and received multiple emails informing me that my order was on track to be shipped June 1, including an email on May 28 stating, “Your AquaOne is still on track for June 1.” Yesterday, I received an email stating, “Your AquaOne is still on track for June 30.” I have not received any response to my request to cancel the order and receive a refund. There is no other way to contact the company other than an email.
Andrew R.
This is a complete fraud. The fountain they are supposedly selling for hundreds of dollars is available on Amazon for $69.99, branded Hapaw
Response from PureStreamJun 2, 2026
Hi Andrew, Thank you for taking the time to share your concerns. We understand why seeing similar-looking products online can raise questions, but Purestream is an original brand that invests heavily in product development, quality control, safety testing, and customer support — areas that are often absent from low-cost lookalike products. Our pricing reflects the materials, engineering standards, warranty coverage, and ongoing support we provide, not simply the physical product itself. If you'd like more information about our design process or product differences, we'd be happy to share it directly. Please reach out to our support team and we'll gladly answer any questions. — The Purestream Care Team
missotis
I have not ordered or tried this product but having experienced two other scams ordering from companies whose ads followed me around on facebook and elsewhere on the internet, I've learned for some things to look out for. 1) the name of this company's seemingly single product cat fountain changes, as does the company's name. Sometimes it's PureStream AquaOne, sometimes it's PureStream fountain and there were other variations. 2) there is no identifying information on the website of where the company is located and the only point of contact is a single email address 3) return policies are a great place to look if you're wondering about the legitimacy of a company. The other two scam companies in the fine print said that returns had to go - at buyer's expense - to warehouses in China even though the original shipping was within the buyer's country. This company didn't have that stipulation - again, it doesn't have any indication anywhere of its location - but it has all these statements about returning a wide range of products, everything from clothing and make up to perishable goods to hazardous materials such as flammable liquids and gas. Again, this is the return policy stated on a website that offers only one product - a cat fountain. If someone purchases this item and has a positive experience to report, i hope they post it. If the company reads this review and wishes to respond to the concerns stated and be more transparent, great. But in the meantime, buyer beware of the red flags I've mentioned.
Response from PureStreamJun 2, 2026
Hi there, Thank you for your thoughtful feedback. We appreciate that careful research is part of making an informed purchase, and we'd like to address a few points for future readers. The different product names you've seen refer to separate products within the Purestream range, and not to changes in company identity. We also understand concerns about transparency, which is why our support team is available to answer any questions regarding our products, policies, and business operations. If you ever decide to learn more, we'd be happy to speak with you directly and provide any clarification you need. — The Purestream Care Team
