OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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nkbfood C.
Very helpful and patient.
Response from OtterJan 22, 2026
Hi there, Thank you so much for your kind words! We’re really glad to hear that you found our team helpful and patient. Providing clear support and a great experience is always our goal. Looking forward to growing your business together, thanks! -Alex
John P.
Lavarex did a great job. Fast and easy.
Response from OtterJan 21, 2026
Hi John, Thank you so much for the review! We're thrilled to hear that Lavarex did a great job in assisting you and that you find our services fast and easy. Looking forward to growing your business together, thanks! -Alex
Ezzeldin A.
He is the best of the best customer service I talked to
Response from OtterJan 20, 2026
Hi Ezzeldin, Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with our customer service. We're looking forward to growing your business together, thanks! -Alex
Hilda R.
Today was a big day for us to start our POS with OTTER. I really thank Marlon for giving the time to make sure we had everything was very patient in directing me on what i need to do during the installation and now we are rolling. Thank You
Response from OtterJan 19, 2026
Hi Hilda, Thank you so much for your kind words! We’re thrilled to hear that your POS setup with Marlon went smoothly. He will be happy to know that his guidance and support made a difference during the installation. We're looking forward to growing your business together. Thanks! -Alex
Jason C.
Very Good nice customer service thank you
Response from OtterJan 16, 2026
Hi Jason, Thank you so much for the review! We’re really glad to hear that you had a positive experience with our customer service team. Looking forward to growing your business together, thanks! -Alex
Maricar D.
My integration ran into some snags. The Otter team sent me daily status reports and made sure my integration was completed.
Response from OtterJan 14, 2026
Hi Maricar, Thank you for sharing your experience! We’re glad our team was able to resolve any issues you've had with your integration and keep you updated with daily status reports. Looking forward to growing your business together, thanks! -Alex
Bosino Ristorante I.
All the steps were clear from the customers support and all the questions were been answered in the easiest way to understand it.
Response from OtterJan 14, 2026
Hi, Thank you so much for your kind words! We’re thrilled to hear that our team was able to guide you clearly and answer all your questions in a way that was easy to understand. Looking forward to growing your business together, thanks! -Alex
spencer
nice and easy experience.
Response from OtterJan 13, 2026
Hi Spencer, Thanks for the great review! We’re so glad to hear you had a nice and easy experience with us. Looking forward to growing your business together, thanks! -Alex
