MindedReviews of tryminded.com

Such a great and needed service. So easy and convenient. I’m amazed and I’ve recommended you to others already. Thanks so much!

so- the name is "try minded". I reached a point where I seek help, because what Im currently taking is not working. you have to "apply". then they ask what scripts you have. tell them. they make a appt. 30 mins laster- they cancel- and all they say is im on a medication they dont support. UMMM... this is why i was seeking a consultaion- and not just med refills. oh- and the whole unlimited adjustments or video calls- fine print they want you to read says if you request a dose change more times than 2 a yr- your out. understandable if your wanting MORE of a control substance- but what about less? I'm a human being- who has been miserable for far to long. where I live- its a six month wait list to see a pysc. before the pandemic! Ive seen the ads everywhere- so thought I'd actually "tryminded"- but they wont even talk to me. and support- 0 help. this is the current state of our great healthcare system. I just wanted a somewhat normal life- where I dont fear people, or atleast a better outlook on life. wow-

I had an issue setting up my account but the customer service team was very responsive and helped resolve the issue quickly. The rest of the process was easy and accessible and I will continue to use the service in the future.

My provider was so open to listening to me and even adjusted my medications to work better for my specific needs. She was the first person to actually listen to me rather than use a blanket approach on how to treat anxiety (SSRI + Buspirone). I am so thankful to have met her through the service.

This is what progress looks like! Thank you!

I was very happy with the service I received .

The ease of use, the psychiatric nurse was thorough, friendly and easy to work with. I’ve tried other online practices and minded has captured my interest the most and has been the most effective and easiest.

I would not recommend any type of business with this company. I signed up for a free month trial of this service, and at the time of account creation you are advertised a 90 day supply of medication for $15, or $5 per 30 day supply. Upon signup I was charged $30 for my two medications, which would be provided after the televisit with a psychiatrist. In that visit she prescribed a 30 day supply as we wanted to adjust the dosage. If that’s the case, I should have paid $10. I contacted their customer service about a partial refund for the correct amount, only to be told I was charged the correct amount, which was certainly not the case. I have been unable to get in contact with any of their customer service since, and in frustration cancelled the membership. When I looked back at my account later, it had been labeled active again! I can now no longer change my membership without contacting customer service - which, again, I cannot get in touch with via their messages. This has all been an extremely frustrating and disappointing experience. I certainly would not recommend any type of business with this company, no matter the convenience.