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Took a while, but resolved issue
Updated ** Consultation was great. However, my pharmacy never got my prescription. Zero record of it. I have reached out the Customer Support via chat (5 times) and called twice. I have emailed customer support as well. Took a while to get a response, but finally customer service reached out and got it squared away with my pharmacy. This was my first month so we will see going forward now that the pharmacy stuff is squared away.
Response from MindedJan 10, 2022
Hi there—We are so sorry to hear about this inconvenience. We value your mental health, and we would like to rectify this situation as soon as possible. If you could please send [email protected] an email again a member of our customer support team will be in touch with you shortly. We really apologize for this mix-up.