MindedReviews of tryminded.com

Doctor never showed up

My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.

Even though my previous councilor left, the new one Stacey Davis is very thorough and understanding. She's helpful and patient. Very sweet and knowledgeable .

Scheduling the appointment was easy. The online quiz was user-friendly. The medical practitioner I spoke with was good at her job, was kind, and was easy to understand and to work with. I would highly recommend Minded.

Stacey Davis is the best. Great to work with, and is so accommodating. Before trying a new medication, she did background research before our next appointment.

Out of the blue I was told by JaeJung Lee PMHNP that all the medications Minded has been prescribing me over the last year have been harmful to me and against policy. She then said Minded would no longer be prescribing me my medication. I told her to cancel my membership but I am getting constant texts from Minded. I want to make sure my membership is cancelled & make the back to back texts stop. I'm going to get legal assistance to understand why I was repeatedly prescribed harmful medications.

FRAUDULENT COMPANY, FRAUDULENT CHARGES!! I was browsing the internet and came across this site that said”FREE ASSESSMENT”. Out of curiosity I filled out the form and it asked for a CC# to get the results. This was 2 months ago. The results were a laughing stalk of percentages I might be anxious or depressed, which were way off. Today I went to check my online CC info and they had charged me $95 and $45. I wrote the customer service email and explained all I did was take the “FREE ASSESSMENT”, and never actually asked or wanted their services. They responded back basically saying “we don’t give refunds” aka tough luck. I never used, intended, or attempted to use their services. I never made an appointment, I never saw any psych doctor, nor did I ever have contact with this company besides the single email and reply saying “owell”. This company is scamming people by advertising a free assessment and charging them without their knowledge. As you can see I’m not the only one that has been scammed. If I actually wanted or needed psychiatric services it sure wouldn’t be from some online company having to advertise. Regardless, I never even received an email of the charges nor did I receive any communication that I was or would be charged. As of today I am contacting my CC company, reporting to the BBB, FTC and contacting my attorney so this does not happen to anyone else.

This company is trash. When you sign up you have they will make you wait weeks for your appointment. My nurse was very cold/dismissive and seemed annoyed during my intake. They will prescribe you antidepressants and antihistamines, they don’t prescribe any controlled substances even though their website states they do. If you need an antidepressant subscription there are many dramatically cheaper options that aren’t 100 dollars upfront and $45 for a refill appointment each month. Everything about this is a scam, I regret paying for this service. The meds I was prescribed made me sick and were completely ineffective. The worst part was not the ineffective treatment, it was the disrespectful nurse.