David B.
When I first received my healray…
When I first received my healray device, it stopped working after about two weeks but after contacting customer services there was no problem in getting it exchanged ( once I had sent videos of the issue). I have been using all of the products for quite a few months now and can't say that I have noticed any change. I have been suffering with periodontitis for a number of years and after a visit to my dentist, I asked how my gums were( expecting the usual' in a terrible state' answer. Instead, she said that my teeth and gums were good and manageable. She had me seeing her every 3 months but now ( because of how things are looking) 6 months! So obviously something is working. It is a long, slow process and you can't afford to miss with your routine. But obviously something must be working if the dentist has extended my visits to the practice. She can obviously see something that I can't. Thanks healray 👍
Response from HealRayApr 9, 2026
Hi, David! Thanks so much for sharing your experience! We’re sorry about the initial issue, but glad it was sorted quickly. It’s great to hear your dentist has seen such positive changes—even if they’re not always easy to notice yourself. Your consistency is clearly paying off—keep it up, and thanks again for trusting Healray! 😊



