Barbara
I am satisfied with everything except…
I am satisfied with everything except after sending several messages asking that my next subscription be increased I have still not got an answer as to if that’s happening or not!
Response from EdenJun 23, 2026
Hi there, Thank you for sharing your feedback. We’re glad to hear you’ve been satisfied with your overall experience with Eden. However, we understand how frustrating it can be to send multiple messages regarding a dosage increase and still not have a clear answer. We appreciate you bringing this to our attention. Timely communication is important, especially when it comes to treatment decisions and upcoming subscriptions. While we're happy you've otherwise had a positive experience, we recognize that not receiving an update on your request can be disappointing. Thank you for your patience and for taking the time to share your experience. Your feedback helps us identify opportunities to improve and better support our members. Susie from Eden 💚




