T. H.
Melanie resolved my billing issue…
Melanie resolved my billing issue quickly and professionally. I had been double charged for my tirzepatide subscription, and she handled everything with clarity and care. Excellent customer service — truly appreciated.
Response from EdenAug 11, 2026
Hi there, Thank you so much for sharing your experience! We're delighted to hear Melanie was able to resolve your billing issue quickly and professionally. We understand how concerning it can be to see a duplicate charge, and we're glad Melanie handled the situation with clarity, care, and efficiency. Providing reassuring and solution-focused support when something doesn't go as expected is incredibly important to us. We'll be sure to share your kind words with Melanie. Thank you for recognizing her excellent customer service! Thank you for being part of Eden! Susie from Eden 💚




