SBF
Jules made it all easy!
Jules made delaying my next shipment and changing an address so easy. I was on hold for only about 5-7 min and then the call took only about 10 min to get it all settled. He was polite, knowledgeable and checked everything again before hanging up. So easy, so pleasant. Thanks Jules!
Response from EdenAug 25, 2026
Hi there, Thank you so much for sharing your experience! We're delighted to hear Jules made delaying your shipment and updating your address so quick and easy. It's wonderful to know your wait was short and that Jules was polite, knowledgeable, and took the extra time to double-check everything before ending the call. That kind of thorough and thoughtful support is exactly what we strive for. We'll be sure to share your kind words with Jules. Thank you for recognizing his excellent customer service! Thank you for being part of Eden! Susie from Eden 💚




