EdenReviews of tryeden.com

Responsive and helpful!

From the start of using Eden I've had a positive experience. I've consistently lost weight, about 1lb per week. I trust the medication and it's efficacy. I recommend Eden to all my loved ones. I had a challenging experience with the shipping company but Eden made it right.

I had an issue where I unknowingly signed up for a 6 month supply of meds, costing over $2,200. I was incredibly stressed but Amie was super helpful and helped me fix the situation, much to my relief! Totally made me a loyal customer! Amie is the best.

Never spoke to a doctor which I was told I would when I signed up. I bought 6 months with good intention but after first injection I had a severe allergic reaction and want my money back. Haven’t heard back from the company yet. Should have been more clear that they were going to take 6 months up front. I thought I would be billed once a month. If you stand by your product why would you have to take advantage of people?

Amie B. Helped me navigate a pricing issue and got a refund to me in a timely manner. She also helped me changed my order and payment plan. Appreciated her help.

I purchased comforter and cover. The cover does not fit, the edges pull at the ends and turn up. Look so ugly I took pictures and sent to them Their response takes a couple of days via email I want to return and all I’m getting is they sent me a label and I keep asking them to resend it been like this for over a week now. Don’t like their customer service for the prices they charge. Expect much better since I have been loyal customer in the past

Katie was great! She was quick to respond and was able to resolve all my concerns

The process itself was not great. But Sarah was super helpful and attentive to my questions. TryEden could use some process improvements though. The site is not the easiest to use.