EdenReviews of tryeden.com

Thank you Katie for quickly fixing the delay in shipping my medication!

My second month and the second time that I'll go between 2 weeks without a semaglutide refills on time. Quarterly was supposed to be predictable, but it's absolutely a mess. I don't think anyone has done calculations on the number of weeks in a quarter. I think there are 4 doses per refill and they only want to send you 3 refills. At a minimum, they should send out a refill every 4 weeks, but unfortunately, they do not. I had a great 6 months on monthly refill subscription, and decided to try the Semaglutide + Sermorelin quarterly plan in the new year. I have had plenty of Sermorelin, but keep running out of Semaglutide before the refills ship. Before quarterly, I had a good experience, but started having bad experience with Eden. I'd probably still give it a 3 star, but Eden (Rajah) promised to reach out last month when this all started and I have yet to hear from them, so I'm moving my experience to a 1 star. ***I can't reply to your messages, only update the original post. Attach an email address that I can contact so that I don't broadcast my personal email***

I called today regarding a shipment of semi glue type that I had put off for a couple weeks. Ricky S. helped me as I wanted to find out where we were in the scheme of things. He was extremely helpful. He made sure that the order was released to the pharmacy. Very professional and helpful.

It took me a bit to understand access to customer service vs doctor but once accomplished company is very responsive to my questions. Overall very excited to be moving forward toward better health.

Outstanding customer service! It's rare to find a provider that can be contacted pretty much immediately and get a personal response in real time. It was just a minor thing regarding the shipping schedule, promptly solved by the friendliest CS you can ask for. The products are great too! I highly recommend them.

Ricky was so helpful and understanding. He resolved my issue immediately.

This process has been very slow for me personally. From the first treatment till now I have shed 7 pounds. I want to lose 20 total and started 12/17/24 and now it is 3/4/25. My girlfriend keeps telling me to be patient. I work out with pilates and walking 7 days a week.

For whatever reason, my order was delayed. I wasn't too happy, but when I contacted Eden Customer Support, Katie was great. She emailed me regularly with updates and did a fantastic job ensuring I was informed. I appreciate it, Katie!!