EdenReviews of tryeden.com

Samantha did a great job. She was very helpful answering my questions and finding out information for me.

Confusing but we are working on it through a phone call and email with Eden

Sam took care of everything for me immediately. Answered all my questions and resolved all my issues. Thank you

Katie K. made sure that all my needs were met and that the meds got to me on time. A+++

I was afraid that I wasn't going to receive my medicine for my weekly dose on time. I emailed Eden and asked when it would ship and Kelsey answered first thing Monday morning that it was sent to the pharmacy ASAP. I was very grateful that it was taken care of right away. Thanks Eden Sandra

They charged me $888 for a full year prescription, told me I could order by quarter and they would refund me, but after 10 emails where they contradicted themselves, I still have no refund. In addition, at check out the quoted price was $180 for a quarter. I shared a screen shot and they said it was an error but would honor the price. And never have. I am out of pocket over $700 and can’t get a response. The Eden team subsequently followed up with me and we were able to resolve the issue. I appreciate that they recognized the conflicting messages on cost (in the UI and with the Eden team). And they swiftly responded which was a pleasant surprise.

They lost my shipment of sermorelin. Charged me $250 and I can’t get ahold of customer service for a refund. They won’t answer any emails or answer phone calls. Go to a real doctor for treatment, this service will just steal your money and ship you medication that is supposed to be refrigerated two weeks late. They clearly have no customer service representatives or they just don’t care

I have had a very positive experience with TryEden. They are helpful, responsive, efficient and affordable.