Emily
Easy to understand and good support
Easy to understand and good support. Questions answered promptly.

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

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4,385 approved reviews, newest moderated first
Emily
Easy to understand and good support. Questions answered promptly.
Shaheh & A.
the company is lacking in communication; the staff are great (esp NickQ) when I can get in touch with someone but it would make me feel better if i could more readily contact a person.
Response from EdenJun 23, 2025
Hi!! Thank you for your thoughtful feedback. We’re so glad to hear you’ve had a great experience with our team—especially NickQ! We’ll be sure to pass along your kind words. That said, we completely understand how important it is to feel like you can easily reach a real person when you need support. We’re actively working on improving our communication channels and response times so members like you don’t feel left waiting. If there’s anything you still need help with, please don’t hesitate to reach out to me directly at [email protected]. I’m here to help and always happy to make sure your concerns are addressed quickly. Warmly, Susie
Lori P.
Try Eden is convenient and affordable, always prompt with delivery, and fixing if issues pop up. I am still working on it, but, so far I have lost 50#. It has taken a year, but came off rather flawlessly Thank you ! Try Eden is amazing
Amanda
I received excellent customer service from Faith, who went above and beyond to research my order, provide me the answers to my questions and the clarification I was seeking.
Andrew L.
I recently ordered Sermorelin through Eden though I haven't received it yet, I will update once I've been able to try it. The order experience was fairly seamless and the customer experience team was very helpful in answering my questions and guiding me through the process.
Mary
Very easy to contact and efficient
Kent L.
Sam was Great! Answered all my questions and She Seemed very knowledgeable !
Brigid B.
Unreliable. They canceled a prescription after telling me it was approved and didn't email or text. After finally getting a hold of customer service, which was not easy, they took forever to tell me why it was canceled and simply said I"should have gotten an email". Don't use, there's way more reliable and responsive companies out there.
Response from EdenJun 10, 2025
Hi Brigid, We’re truly sorry for the confusion and frustration you experienced. You should have been clearly notified about the status of your prescription, and we understand how upsetting it is to be left in the dark — especially after being told it was approved. We also regret that it took so long to get clarity from our team. That’s not the level of service we want to provide, and we completely understand your decision to look elsewhere. Thank you for taking the time to share your feedback. We’re working to improve our communication and reliability every day, and input like yours is a critical part of that process. Wishing you all the best, Susie