Melissa Gabriella M.
Lupe was quick to reply and fix my…
Lupe was quick to reply and fix my issues. Thank you Lupe !!!

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Excellent

Personal Care · Great Neck, NY
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Personal Care · Costa Mesa, California
Excellent
4,385 approved reviews, newest moderated first
Melissa Gabriella M.
Lupe was quick to reply and fix my issues. Thank you Lupe !!!
USAlphaMale
Jackie was extremely helpful and patient!
Shanda B.
I am giving 3 stars but only because I dealt with some really incompetent customer service people as I expressed concerns for major issues from day 1 of receiving meds . But after today I would give 10 stars to andrea she was the most helpful agent and had a real brain with compassion common sense and she helped me I appreciate her. My experience with product is mixed at this time since so far ive lost nothing at 3 months due to meds that are no good. I will come back in a few months and do a new review if the circumstances change. I will say also the supervisors after requesting them did make it right as for refund for new product replacement but , I go to my dr this coming month for test and if I have something wrong due to bad meds then well thats a new situation. But as for now im pleased with the help I fi ally recieved today by a competent well trained employee.
Response from EdenJun 23, 2025
Hi Shanda, Thank you so much for taking the time to share your experience. We're truly sorry for the challenges you faced early on, especially when you were trying to raise valid concerns and weren’t met with the support you deserved. That said, we’re incredibly grateful to hear Andrea was able to turn things around for you. She truly is a valued member of our team, and we’ll be sure to pass along your kind words—she’ll be thrilled to know her compassion and common sense made a difference. We also appreciate your honest feedback about the product. Your health and trust are extremely important to us, and we’re glad to know that our supervisors were able to take steps toward making it right. Please don’t hesitate to reach out to me directly at [email protected] if you need further support, especially after your upcoming doctor’s visit. We’re here for you every step of the way. Warmly, Susie
Mom C.
Thank you Kelley for all your help in resolving this issue it was so nice to talk to a human being.
Shalmi P.
Patrick was very helpful with my request. He was able to pause the order after it went yo the pharmacy. Although that AI tool of yours needs a shake or some kind of a boost or a kick. As that tool is hard headed and does not understand the request that is made to it. At that point the tool should get a human instead of trying to close the chat.
Mike
Firstly the products are top of the line, mixed well, packaged well along with all the supplies, everything is there and you don’t run out, the pharmacy ships out with no delays and the customer service is excellent. Ashlee assisted me with my technical issues, any questions I needed answered and did so in a fast, friendly and effective manner. She was amazing (seriously she knows her stuff and Id recommend promoting her). The semaglutide is on point and I’ve already lost over 20 lbs and it’s still going. The NAD+ is a miracle, my skin and joints have been getting better and better, clean shaven I look at least ten years younger. I also love the patient portal it gives you all the dates to look forward to, all the steps, instructions etc. lots of options to choose from depending on what you’re looking for. You don’t have to accept aging. I know I didn’t and I’m feeling like I’m reborn. Good stuff!
Shane P.
I had used Eden in the past for my Trizepitide and when I went back to reorder it, I didn't check as to what I was doing and continued the purchase for Semaglutide. After doing so I had realized what I had done. I immediately called and there was a misunderstanding that had upset me. So needless to say, I left my forst bad review. The next day I got a call from a wonderful young lady who is a lead for the company. She was amazing and very graciously walked me through everything. I have to say, that in this day and age, she was a true professional and understood service that very few people understand now-a-days. I was very happy to be heard and i would really recommend them again. Sincerely
Response from EdenJun 18, 2025
Hi Shane, I’m so sorry to hear about your recent experience — it’s clear we fell short, and I can absolutely understand your frustration. From the initial confusion on medication and subsequent communication, that’s absolutely not the level of care we aim to provide. We've sent a request for more information and we will look into this and contact you with a resolution. We appreciate your time and the chance to improve this experience for you and again, I'm so sorry for the experience you've had thus far. Katie
Sharon S.
kelly was delightful to work. she made sure that felt comfortable. what a refreshing experience this has been. sharon