EdenReviews of tryeden.com

Lupe was very helpful, friendly and efficient. She answered the phone quickly and understood my concerns.

I had a hiccup with my shipment and honestly expected a generic email reply. Ricky not only fixed it within hours, he called me to confirm and made sure I had what I needed for the weekend.

Kelsey. Kelsey made my experience GREAT. I was already pleased with my first Eden order. I was a little too happy with results and thought I could pause my next order. I changed my mind and reached out to restart and Kelsey proactively started the September order. Her communication was swift and thorough. Huge shout out for EXCELLENT service from Eden. Highly recommended.

They have the absolute worst customer service and "doctors" I have ever had experience with which is sad considering how many choices are out there! Expect canned responses if at all *** My concerns were already “escalated” and again were cold canned responses. I again was answered by a clinician and not a physician and was referred me to support who referred me back to doctor support. I will give them one more month then find another provider

I was nervous about starting semaglutide and had a bunch of questions. Nick Q took the time to walk me through every step even followed up after my first dose. That kind of support is rare these days.

While the customer service staff are friendly and efficient, I just received my second in a row expired semiglutide. Now I’m going to have to spend more time on the phone trying to get it corrected. Is sending out expired medication even legal? Feeling annoyed.

I had a shipping issue and Eden fixed it the same day. They actually follow through and communicate clearly.

I had not done what I needed to do bc phone cut some of it off, and the Jackie was very helpful and polite in handling my user error . Thank you Jakcie!