TrulieveReviews of trulieve.com

Made a 2nd attempt to place a delivery order giving the benefit of the doubt as things happen from my first attempt. Nope even worse this time. At least the first time they called. Today my order was suposed to be delivered. I was reaching out to get a time as they provide 7a-8p which is crazy. So I reach out and was told my delivery date if 2/5 is now 2/12. And good thing i reached out. Freaking ridiculous glad I didn't sit all day waiting for someone to come and never come. Can't even give courtesy call. The rep was rude and condescending telling me glad I called to find out my order status. This place is a joke. Do not waste your time or money.

I always have order placed I am a uber rider so I always make sure to heck in as a express several times my uber has left me Because they can never get it right

I recently visited Trulieve and unfortunately had a disappointing experience. From the moment I walked in, I was met with confusion rather than the welcoming atmosphere I had hoped to find. First, the staff seemed uninformed about the products—when I asked for recommendations, I received vague answers that left me feeling more lost than before. I also noticed that some of the items on the menu were out of stock, which was frustrating since the website indicated otherwise. On top of that, the checkout process was unorganized and took much longer than necessary. It felt like the staff wasn’t adequately trained to handle transactions efficiently, leading to a very frustrating wait. Lastly, the overall cleanliness of the store was subpar, with cluttered displays that didn’t inspire confidence in how their products were being handled. I left feeling frustrated and undervalued as a customer. I hope they can improve these aspects, as I was looking forward to a better experience. For now, I will have to find another dispensary that values customer service and product knowledge.

This dumpster fire of a corporation is as vile as it gets . Treating it's employees like absolute garbage, they have just given ZERO hours to their part timers , no explanation, no warning .They cannot collect unemployment because of these mieskeits . Whether you live or die is of no concern to these Bolshevik Schmucks . Yet, the wait times are horrendous and service is handicapped because they need more employees , Duh. The CEO is a real piece of work and will run this steaming pile of excrement corporation into the toilet as it should be.

It started here, Bonita Springs. My birthday. I made a purchase, I was told computer wasn't working properly, and they weren't able to give my 100 birthday points, so it'll be on there next day, (Friday, January 8th) I called the 8th, they said they'll put in the measures taken, but wouldn't be til Monday, since nobody works on weekends anymore. Fine. I called Monday. Still didn't have points. Same thing on phone with Trulieve. They put in a request or whatever they do to fix shit. Tuesday and today I called, same thing... I just said forget it... it sounds to pathetic to cry like a child about, so I just hung up. Trulieve... I been nothing but loyal to yall, and you didn't do your part. As far as Miami Gardens Trulieve, where they used my points without my knowledge and kept the change from point discount... cause I damn sure didn't see those points they said I used, I didn't authorize, and kept my change, cause I damn sure didn't get $5 back. I'll never use trulieve again

acted like condescending and rude. I will spend more money and drive further than ever give my business to this dispensary. every other dispensary in orlando is chill and the budtenders are informative and friendly. not here- treat you like low class and they’re better than you.

Slow,slow,slow....why even have an online check in?? Still waited 45 minutes, ridiculous!! Hire some more people, it always seems understaffed.

I’ve been a Trulieve patient from the start of medical marijuana. I’ve used Trulieve because they have free delivery for >65. But, they don’t trust their loyal customers. This is the second time in two weeks a Trustick or trupod failed. Trulieve forces you to take a store credit AND you have to put the failed item in a zip lock baggy. Really people … really. Check out how much I order. Trust me why don’t you. Send me a replacement Trustik and a one mg sativa trupod. It’s the least you could do for a damn good customer that buys a lot and refers lots of senior users.