True Link FinancialReviews of truelinkfinancial.com

Response from True Link FinancialJun 8, 2023

Thank you for reaching out. We appreciate you sharing the impact of our monthly fee. ​ The decision to increase our monthly fee was not made lightly - after nearly 10 years without an increase, we reached the point where raising our monthly fee was the best way for us to continue to deliver the service you and your Cardholder(s) rely on, continuously improve our offerings to meet your needs and ensure that you can rely on True Link to support you for decades to come. We also know that for some Cardholders who struggle to make ends meet, the monthly fee may be difficult to bear, and we want to support any customers where this change would create particular hardship. Please do reach out to our Support Team at [email protected] to share that this fee is causing a hardship, and we will be happy to see what we can do!

Response from True Link FinancialMay 17, 2023

Dear Jeff, Thank you so much for reaching out to our team. Our Support Team would be happy to review your account to determine why your True Link Visa Card hasn’t arrived and to assist with ordering a replacement. As a next step, please email our team from the email address you used to create your account. Our Support Team can be reached at [email protected].