True Link FinancialReviews of truelinkfinancial.com

It takes far too long to deposit money onto the card. At times it can take 5 days and sometimes 7. If there an emergency and my son needs money right away, I can’t get it to him. He has to carry either another card or cash which defeats the purpose of having the card in the first place.

We just started using Truelink. It was an easy set up process and customer service was great for the one issue I did have. My mom has early onset dementia which made her an easy target for fraud. We had to change the "freedom" she had with her money and credit card. Truelink gave us the solutions for our problem of keeping her finances safe yet having financial independence. My mom likes the fact that there is a set amount on the card and she doesn't have to worry about overspending and not having the money to pay the bill.

terry want to konw when i go to get my card

Victor from True Link Customer Service responded to my email with questions regarding a True Link Debit Card transaction which I did not understand. He responded promptly, explained the process for that transaction with very good detail, and also offered a link to further information. In addition, the phone number was included should I need. Now that’s what I call excellent Customer Service!

A great tool for showing independence and also assistance. I love this card because my brother can swipe it like a credit card. This allowed him to feel independent and not different. T

This company has the best customer service i've ever encountered. They always take care of all of my questions. Very impressed with this company.

Put money on faster than 7 days I may get a different card to help my mom 7 days is not good enough

We have used True Link for several years now. Their system of monitoring expenditures and allowing quick funding are ideal for assisting our daughter. Their communication is excellent - you can usually get answers quickly via email or phone. And if a card is lost (or stolen) they promptly inform us and offer remedies for the problem. I highly recommend True Link.