Gerald F.
I had a new printer and ordered wrong cartridges
I had just purchased a new printer and having never ordered ink cartridges previously I ordered the wrong one. True Image was very understanding and fantastically helped correct my order never once bringing up it was my mistake!
Response from True Image USJun 18, 2026
Hello Gerald, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team



